Human Resources Coordinators act as a bridge between employees and the HR management team. They address issues raised by employees, recommend changes to improve HR management policies and practices, and provide information and answer questions related to working conditions.
They also have an important role to play in recruitment-related activities and often act as the company’s spokesperson when attending job fairs. They often work with HR Assistants, supervising the completion of administrative tasks, such as data entry.
Here’s a non-exhaustive list of common tasks HR Coordinators are required to complete.
- Providing customer-focused comprehensive support:
- Responding to basic customer inquiries and complaints, and providing information to internal and external customers; and
- providing services such as employee assistance, counselling, and recognition programs.
- Creating and coordinating internal and external communications related to HR initiatives:
- Developing and updating materials, tools, and documentation in support of HR programs and policies (e.g. offer, compensation, disciplinary, and termination letters, memos); and
- developing HR resources for the company’s intranet.
- Advising managers and employees on staffing policies and procedures:
- Interpreting human resources policies, collective bargaining agreements and programs; and
- preparing and posting notices and advertisements.
- Consulting with management to identify and analyze current and future business issues and needs:
- Researching, analyzing and implementing programs, reports, and projects as required; and
- generating prescribed updates and reports on programs and initiatives on a regular basis.
- Administering the recruitment process:
- Coordinating logistics for job fairs and recruitment events when necessary;
- preparing and posting job openings;
- screening and rating applications;
- coordinating the selection process and preparing the interview agenda;
- interviewing potential employees;
- administering and scoring employment tests;
- ensuring background and reference checks are completed;
- advising job applicants on employment requirements, as well as on the terms and conditions of the positions;
- notifying applicants of the selection process’s results;
- recruiting candidates; and
- documenting recruitment metrics.
- Administering the new hire process:
- Preparing new hire documentation;
- orienting new employees to the organization; and
- arranging staff training.
- Maintaining grievance and employee records:
- Organizing and administering staff consultation and grievance procedures;
- monitoring and reporting union grievances;
- negotiating settlements of appeals and disputes; and
- completing and coordinating the administration and documentation related to staff transactions, including employee transfers, promotions, and terminations.
- Administering or assisting with payroll and administrating benefits:
- Administering the employees’ selection of hours process and annual vacation requests;
- conducting audits of payroll, benefits, and other HR programs, as well as recommending corrective actions;
- resolving necessary payroll inquiries as inquired; and
- resolving benefits-related problems and reconciling benefits statements.
- Providing security precautions to ensure the confidentiality of HR and labour relations information:
- Establishing and maintaining confidential files in order to ensure filing is done in an accurate and timely manner; and
- organizing the terminated files to ensure they are accessible and destroyed in a timely manner.
- Participating in the health and safety committee.
- Managing internal event organization and coordination, including recreational events and training activities:
- Coordinating meetings, workshops, and travel arrangements, including agenda preparation and distribution.
- Ensuring legal compliance by monitoring and implementing applicable HR federal and provincial requirements.
- Providing customer service to organization employees (e.g. answering questions and written inquiries).
- Acting as a liaison between employees and management, as wells as between employees and benefit vendors/administrators.
- Administering health and welfare plans, including enrollments, changes, and terminations.
- Administering or assisting with the recruitment and interview process.
- Administering or assisting with the new hire process.
- Assisting with the performance review and termination processes.
The average Human Resources Coordinator salary is $51,749 per year or $27 per hour. This is around 1.6 times more than the Median wage of the country. Entry level positions start at $36,000 while most experienced workers make up to $72,000. These results are based on 37 salaries extracted from job descriptions.