Warehouse Managers are in charge of the administrative aspects of warehouses and other storage facilities. It is their job to coordinate the activities of all workers, contact and liaise with customers, oversee the receiving and shipping of goods, and ensure that all items are properly stored in an efficient and orderly manner.
Warehouses and storage facilities offer their services to customers by storing all sorts of goods for a determined period of time. Depending on the type of items to be stored, some special facilities and arrangements are necessary such as refrigeration, ventilation, or vacuum sealing. It is the responsibility of the Warehouse Manager to ensure that they possess the necessary space and equipment to store what their customer needs to store. They are also tasked with maintaining an inventory of all items stored and a following a strict and rigorous organization scheme in order to be able to retrieve items promptly when required.
The most common place where Warehouse Managers may be employed is in storage companies. These are special businesses that provide storing services to different clients. However, they may also work for companies and business big enough to have their own storage facilities and thus require someone to be in charge of them.
Here’s a non-exhaustive list of common tasks Warehouse Managers are required to complete.
- Supervising the activities and daily tasks of Warehouse Workers:
- Ensuring that all products, items, or materials received are sorted, labeled, and stored in an orderly fashion according to company policies and standards;
- issuing lists of incoming shipments and items and handing them to receiving personnel;
- checking inventory regularly in order to ensure that all items are accounted for;
- preparing a list of outgoing shipments according to customer’s requests;
- assigning time sheets and work schedules to Warehouse Workers;
- assisting Warehouse Workers with their tasks when necessary; and
- interviewing and training new employees.
- Liaising with customers and employers regarding storage capacity and availability:
- Explaining customers storage policies and available spaces;
- ensuring there is enough space to store goods for customers and employers;
- making special arrangements for customers with goods that require particular attention;
- explaining fees to customers based on volume, weight, or time of storage according to company policies; and
- providing customers and employers with regular reports of the products they have in store.
- Reviewing and adapting warehouse operations according to shipping schedules.
- Conducting regular inspections on warehouse conditions, as well as that of vehicles, tools, and equipment:
- Ensuring emergency equipment is in place and working properly; and
- supervising and ensuring that all safety and emergency policies and procedures are followed.
- Issuing lists of incoming and outgoing shipments and handing them to Warehouse Workers.
- Ensuring that all items and properly stored and that any special meets requested are being met.
- Filling out paperwork regarding incoming and outgoing shipments.
- Assigning daily tasks to each Warehouse Worker.
- Liaising with customers and employers by providing them regular reports on the status of their products and items.
The average Warehouse Manager salary in Canada is $59,780 per year or $31 per hour. This is around 1.8 times more than the Median wage of the country. Entry level positions start at $42,000 while most experienced workers make up to $84,000. These results are based on 162 salaries extracted from job descriptions.
- Good mechanical and technological skills:
- Being able to use specialized machines (e.g. mechanical and manual forklifts) to carry and store items; and
- being proficient in the use of specialized storing software in order to keep track of inventory and record what goes in and out.
- High levels of self-reliance and resourcefulness:
- Being able to work independently and as part of a team; and
- being capable of solving minor problems without help.
- Excellent physical condition and stamina:
- Having the necessary physical strength to handle heavy items, as well as to load and unload cargo.
- Good interpersonal and communication skills:
- Interacting with loading and unloading crews;
- giving instructions to co-workers in a clear manner; and
- liaising with co-workers and clients.
- High levels of honesty, integrity, and reliability.
It is also possible for Warehouse Workers to be promoted to a managerial position if they demonstrate that they possess the right skills and also display high levels of honesty, integrity, reliability, and commitment to the job.
Red Seal endorsement is also available for professionals looking to get certified in the proper storage of special items. The Read Seal certification enables professionals to work in all provinces and territories of Canada with a standardized level of quality.