Centre Manager / Supervisor
LASIK MD
Halifax, Canada
3d ago

LASIK MD is a national provider of laser vision correction and intraocular lens implant procedures. Since first opening our doors more than 17 years ago, it’s been our mission to encourage people to discover clear vision with our safe, affordable, and life-

changing procedures. Today, we operate more than 30 clinics across the country, from St-John’s, Newfoundland, to Victoria, British Columbia.

As a business, LASIK MD is stronger than ever, continually growing and evolving to meet an increase in demand. We’re made up of a team of dedicated employees, people who value the work they do because it means they can help others discover freedom from glasses and contacts.

At LASIK MD, we work better together and we want you to be a part of our team.

Your mission as a Centre Manager

The Centre Manager at LASIK MD is a highly influential. This person understands and is able to communicate the vision and direction of the business.

The Centre Supervisor is a great communicator, inspires people to give their best, taking into consideration their respective strengths, and establishes strong trusting relationships.

Responsibilities

  • Understand business mindset and use judgment in decision-making and day-to-day operations;
  • Think outside of the box to establish concrete actions in order to meet short and long term goals;
  • Foster a strong engagement culture through effective employee management;
  • Ensure accountability within the team;
  • Achieve balance between development / coaching and constructive performance management;
  • Ensure to always have the right people in the right place;
  • Know when to be hands-on and drill down in current processes and results;
  • Understand and manage budgets;
  • Measure and improve key performance indicators (KPIs).
  • Required skills

  • Bilingualism is required (oral and written);
  • Strategic thinker with a strong business acumen;
  • Known for his / her ability to convince, influence and engage team members in is / her vision and in the achievement of objectives;
  • Excellent sense of initiative and creativity;
  • Thrive in a high paced entrepreneurial culture which manages multiple affiliate businesses;
  • Solid and proven customer service and management skills;
  • Expertise in complaint management;
  • Superior priority management abilities;
  • Proven HR management abilities;
  • Goal oriented and comfortable with aggressive sales and service targets;
  • Excellent verbal and written communication skills, displaying empathy, emotional; intelligence, confidence, professionalism and leadership;
  • Intermediate-level computer skills and ease with learning new software.
  • Qualifications

  • 4 years of experience in management in a sales environment;
  • University degree in Business Administration, Industrial Relations, Human Resources Management or related discipline will be considered an asset;
  • Related combination of training / courses and experience will also be considered.
  • Position details

    This is a temporary, full-time position (maternity leave replacement). We offer a competitive compensation, bonuses and benefits.

    Candidates must be willing to work 40 hours per week, on a flexible schedule (days, evenings and weekends). A full training is given to all new hires.

    LASIK MD will also give you the opportunity to learn new skills and make a difference in people's lives on a daily basis!

    We thank all candidates for their interest but we will only communicate with the candidates selected for an interview.

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