FMO / Service Administrator
Black & McDonald Limited
Dartmouth, Nova Scotia, Canada
4d ago

ABOUT THIS CAREER OPPORTUNITY

The primary responsibility of the Facilities Management and Operations (FMO) / Service Administrator is to assist in maintaining a productive and efficient operation for the execution of assigned contracts within the FMO Division as well as providing administrative support with the day to day Service Department operations, providing support to our service technicians, supervisors, managers, and clients.

The Administrator will assist in the contract process and maintain JDE which includes posting of labour hours (time entry), equipment / materials and purchase orders to work orders, opening, commenting and closing work orders, changing of work order status, maintaining asset data, managing work order back log, and invoicing the customers.

COMPETENCY REQUIREMENTS

  • Communicates Effectively
  • Customer Focus
  • Holds Self and Others Accountable
  • Problem Solving and Innovation
  • Teamwork and Collaboration
  • Values and Respects Others
  • SKILLS, ABILITIES, AND OTHER REQUIREMENTS

  • Providing telephone support; dispatching, investigating and resolving clients inquiries
  • Prepare new Vendor / Customer set up request form for Contracts
  • Set up Contract and Equipment / Site in JD Edwards and update as required
  • Enter / update Customer contact note information
  • Open / Manage / Close work orders (WO)
  • Open / Manage / Close purchase orders (PO)
  • Process Customer / Vendor invoices
  • Develop and Issue Invoices
  • Manage Work Order and accounting reports
  • Respond to inquiries regarding accounts payable / receivable
  • Support field staff with general inquiries
  • Prepare customer reports
  • Assist with the preparation of written proposals (S4's)
  • EDUCATION REQUIREMENTS

  • Minimally 3-5 years' experience in an administration role
  • Excellent organizational skills
  • Proficient in Microsoft Office applications
  • Administration or Accounting Certificate / Diploma would be considered an asset
  • Knowledge / experience in accounts payables / receivables would be considered an asset
  • Must be detail-oriented, organized and able to multi-task
  • Excellent communication, interpersonal and customer service skills
  • Proficiency in JD Edwards software or equivalent would be considered an asset
  • Apply
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