Restaurant Host / Hostess
Fairmont Hotels & Resorts
Empress, Victoria, Canada
9d ago

Reporting to the Restaurant Manager, responsibilities and essential job functions include but are not limited to the following :

  • Ensure smooth operation of the Restaurant
  • Greet and seat guests
  • Provide concierge service to guests
  • Other duties as assigned
  • Qualifications :

  • A minimum of one (1) year recent experience (in the last five years) as a server or host in an a la carte dining setting in an upscale, high volume restaurant
  • Serving It Right" and Food Safe Certification

  • Experience with OpenTable would be considered an asset
  • Impeccable grooming and presentation
  • Completely fluent English language skills; both written and verbal
  • Clear, precise, professional and helpful telephone manner
  • Excellent organizational skills and ability to prioritise with a high level of responsibility and commitment
  • Team player with proven success in relationship building with a commitment to provide excellent service and exceed guests' expectations
  • Comprehensive and current knowledge of local attractions, events, restaurants and transportation information
  • Ability to anticipate guest needs
  • Knowledge of organizing reservations and service flows
  • Driven to focus on maximizing capacities
  • Note : The position of Host is physically demanding. The successful applicant must be physically capable of standing / walking for 90% of shift, performing repetitive work, as well as lifting and carrying heavy loads.

    Physical Aspects of Position (include but are not limited to) :

  • Constant standing and walking throughout shift
  • Occasional lifting and carrying up to 20 lbs
  • Occasional kneeling, pushing, pulling
  • Occasional ascending or descending ladders, stairs and ramps
  • Visa Requirements : Must be legally entitled to work in Canada.

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