Clerk (Equipment Returns & Credit) - 18 Months Maternity Leave
Sinclair Dental Ottawa
Vancouver, BC, CA
2d ago


Sinclair Dental is a proud leader in the Dental Supply Industry, distributing over 20,000 unique dental products. We are privately owned, and we are growing.

Our success is due to our entrepreneurial spirit and our unwavering commitment to customer excellence. Join our team of more than 600 employees across Canada.

Opportunity knocks

As an Equipment Returns & Credit Clerk, you will receive returns equipment, ensuring the return merchandise authorization processes meet the supplier’s policies and Sinclair Dental Standards.

You will collect credit from the supplier and provide the credit details to the Accounting Payable team, process credits and rebills adjustment on the ERP system and reports.

You will issue a credit to our customers, create shipping labels and complete freight quote for equipment returns. In addition, you will collect data for international shipment and make sure that all documentation complies with the FDA regulations and laws.

You also will process warranties for equipment items and equipment freight damage claims and complete appropriate documentation.

And you will meet training requirements, identify and follow guidelines / procedures to comply with Health Canada regulations on the medical devices and drugs as outlined on our Quality Management System.

Your story

You have 2-3 years of office administration experience, are comfortable using ERP systems to retrieve and enter information, and are proficient in Microsoft Office (Excel and Outlook in particular).

You are math educated enough to multiply, divide, sum, subtract and apply percentages. You have a keen eye for details, excel with your time management skills, and strong ability to manage priorities and multi-task.

You are also accurate with your verbal and written English communication, possess the ability to interact with Branches and Manufacturers professionally, and are proficient at typing and data entry.

What’s in it for you?

In return, you will be partnering with a successful, growing company in a strong market. You will receive a competitive salary, extensive benefits coverage, plus the chance to work with an amazing team (if we do say so ourselves)!

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