Security Officer
River Rock Casino Resort
Port Perry, Ontario, Canada
17h ago

Job Description

The Great Blue Heron Casino is one of Ontario’s favourite casinos! Great Blue Heron is situated on the beautiful island of Scugog in the community of Port Perry.

We are just minutes away from exploring new adventures and great experiences! With slots, table games and entertainment, there is endless excitement and delicious cuisines for our guests to enjoy.

If you thrive at providing exceptional guest experience and enjoy working in a dynamic and exciting environment, then Great Blue Heron Casino is right for you!

Primary Responsibilities :

  • Self-motivator and ability to inspire other team members in enhancing the guest experience within the entertainment business;
  • Ability to multi-task and prioritize;
  • Ability to follow rules, regulations, policies and procedures at all times;
  • Must be able to work independently, without close direct supervision, and apply good judgment and discretion under pressure;
  • Monitoring, documenting and reporting internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities;
  • preparing written and electronic statements;
  • Enforcing restricted access by unauthorized persons;
  • Observing transactions, slot drops, chip fills and transferring items to Lost & Found;
  • Performing identification checks to any guest who appears under 30;
  • Referring disputes to the Supervisor, Security;
  • Conducting regular patrols of the interior and exterior of the property as assigned;
  • Escorting guests and team members;
  • Performing crowd control as directed;
  • Attend to first aid incidents;
  • Ensuring compliance with licensing laws, health and safety, and other statutory regulations;
  • Assisting Supervisor, Security with enrolling guests in the Self-Exclusion program;
  • Perform other duties as required by the Security Supervisor / Shift Manager
  • Qualifications :

  • Must have a valid class G driver’s license
  • Ability to exceed internal and external guest expectations through timely, effective and service-oriented communication;
  • Two (2) years of experience working with the public in a service role or in the service industry;
  • High school diploma or equivalent required, post-secondary education an asset;
  • Knowledge of privacy legislation and previous experience or training in security an asset;
  • A willingness to learn, develop and achieve new skills for personal and professional development;
  • Computer literacy in MS Office;
  • Ability to successfully obtain Smart Serve certification;
  • Inquisitive, investigative mind, able to identify suspicious behaviours / transactions and make sound judgments based on this;
  • Excellent problem solving and conflict resolution capabilities;
  • Able to organize data with great accuracy;
  • A current First Aid / CPR certification;
  • Apply
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