Reporting to the Assistant Manager, the Reservations Agent will be making telephone and web reservations for Pacific Mountain Region hostels and other hostels within the HI-C network.
Embrace new challenges :
Along with providing excellent customer service, you provide accurate, up to date information on our facilities, pricing, packages, and promotions via phone and e-mail
We want YOU if you have :
Prior customer service and / or call centre experience, preferably in the tourism industry
Excellent communication skills
Comfortable with speaking and responding to inquiries on the phone
A team player, friendly, and personable attitude
Ability to speak French is an asset
Working with US will include :
Full-Time OR Part-Time position, a variety of shifts - office is open 7am-6pm 7 days a week
The starting wage is $12.65 / hour, will move to $13.85 / hour June 1
Eligible for summer completion bonus - $1 / hour for every hour worked through the summer!
Available April 1 - October 1, 2019 - exact dates to be determined with candidates
Potential to continue on after the season
An annual 4% vacation entitlement
Free HI Membership
Commissions on sales
Relaxed working environment, bike access, hostel activities,
Subsidised staff accommodation available
Great location - Jericho Beach!