Reservations Agent
Hostelling International Canada
British Columbia, Canada
10d ago

Reporting to the Assistant Manager, the Reservations Agent will be making telephone and web reservations for Pacific Mountain Region hostels and other hostels within the HI-C network.

Embrace new challenges :

  • Along with providing excellent customer service, you provide accurate, up to date information on our facilities, pricing, packages, and promotions via phone and e-mail
  • We want YOU if you have :

  • Prior customer service and / or call centre experience, preferably in the tourism industry
  • Excellent communication skills
  • Comfortable with speaking and responding to inquiries on the phone
  • A team player, friendly, and personable attitude
  • Ability to speak French is an asset
  • Working with US will include :

  • Full-Time OR Part-Time position, a variety of shifts - office is open 7am-6pm 7 days a week
  • The starting wage is $12.65 / hour, will move to $13.85 / hour June 1
  • Eligible for summer completion bonus - $1 / hour for every hour worked through the summer!
  • Available April 1 - October 1, 2019 - exact dates to be determined with candidates
  • Potential to continue on after the season
  • An annual 4% vacation entitlement
  • Free HI Membership
  • Commissions on sales
  • Relaxed working environment, bike access, hostel activities,
  • Subsidised staff accommodation available
  • Great location - Jericho Beach!
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