IT Project Manager
Sonova Group
Kitchener , Canada
4d ago


In a life without sound, our work provides meaning. As the world’s leading hearing care provider, we are not just a company that makes products : we are a team on a mission to help people enjoy the delight of hearing.

To enable a life without limitations, we through our core brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

Sonova has more than 14,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves they transform lives.

Join our mission and become part of our team! Apply now for the following position : IT Project Manager

Overview : The IT project manager is responsible for planning, organizing, allocating resources for, and successfully executing Sonova’s web-based IT goals in close with business counterparts in Marketing and Sales.

Such projects include the design, build and operation of company websites, eCommerce destinations and CRM solution.

What you’ll do :

  • Act as the interface between the global IT team and its business counterparts in Marketing, Sales
  • Support the smooth operation of web, CRM, e-commerce and big data projects
  • Partner with the Marketing team when interacting with external IT vendors
  • Manage communications between IT and Marketing
  • Organize, coordinate and facilitate meetings between vendors and System managers
  • Coordinate the deployment of code developed by vendors to Sonova’s platforms
  • Write and validate requirements for projects as well as be responsible for documentation
  • Ensure the entire project team(s) is focused towards achieving the project goals
  • Organize and drive test sessions
  • Assist with internal training of users
  • Other duties as assigned by manager
  • Your Experience :

  • Relevant degree / diploma in Information Technology and / or Project Management
  • A combination of extensive technical experience in the field and a relevant Bachelor’s degree preferred
  • Experience communicating with a variety of stakeholders across multiple departments
  • Experience leading teams towards the successful completion of multi-faceted projects
  • Experience working at a medical device company in IT and / or project management is an asset
  • Experience managing web-based projects involving web, returnCRM, e-commerce and big data is a strong asset
  • A background in organizing, coordinating and facilitating meetings
  • 3-5 years of experience successfully demonstrating elevated communication skills (both verbal and written)
  • Your Skills :

  • Ability to make sound business decisions with confidence
  • Thrives in a fast-paced and diverse work environment
  • Ability to work well as part of a team
  • Strong leadership skills
  • Ability to present at, and facilitate, cross-departmental meetings
  • Willing and able to train internal users as well as guide information sessions between Marketing and IT teams
  • Project management skills to assign tasks and meet strict deadlines
  • Exceptional written and verbal communication skills
  • Ability to multitask and coordinate between several departments on a global scale
  • Excellent time management and organizational skills
  • Strong technical knowledge and the ability to master new information and concepts quickly
  • Capable of understanding the different systems that Sonova’s websites run on
  • Experience using : Adobe Experience Manager, Salesforce, SAP and SAP Commerce Cloud a strong asset
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