WHO WE ARE
Founded in 1982, Ardene has become one of Canada's premier fashion retailers with over 400 stores in Canada, USA and the Middle East.
Through an extensive product mix and continuous commitment to innovation, customer service, fashion and value, we aim to be the fashion value brand leader in Canada and worldwide for fashion accessories, footwear and apparel.
HERE'S THE PLAN
Reporting to the Director of Loss Prevention, the Loss Prevention Analyst will provide support to the team while performing the following tasks :
Generating exceptional reports and evaluating database queries
Analyzing and reviewing data to identify potentially fraudulent activity
Cross referencing data with other LP tools such as camera surveillance
Preparing all fraud dossiers for investigation
Analyzing employee sales transactions to detect fraud among employee purchases
Analyzing and detecting fraudulent gift card activations
Providing confidential information to various Law Enforcement agencies as needed (e.g., camera surveillance footage)
Managing the LP inbox and providing tier 1 support to store level employees and the Customer Service team
Identifying, sorting and replying to all messages received : Cash discrepancies Missing items Gift Card issues POS issues Other
Enforcing LP best practices / LP tip of the week
Assigning Head Office access cards for new employees and managing all temp cards given out
Assisting the LP team with various administrative tasks as needed
Drafting and communicating all LP memos
Minimum college level education;
Strong analytical skills and prior experience as an Analyst
Experience in customer service, preferably in retail;
Prior experience with camera surveillance systems and LP procedures;
Proficiency in Microsoft Office applications (e.g. Word, Excel, PowerPoint);
Excellent written and verbal communication skills (French and English mandatory) ;
Strong organizational skills and attention to detail;
Professional and discrete.
Highly motivated individual
Grow with us! Take your career to the next level by applying today!
Ardene is committed to employment equity. Only those whose candidacy has been retained will be contacted.