Senior Inside Claims Representative - Casualty WHY ECONOMICAL?
Because a changing industry calls for a new way of doing things. An ambitious, innovative and fast-paced company, we offer exceptional training and development programs, competitive pay, great benefits, a company-
matched savings plan, and paid volunteer days all within an engaging, fun, and collaborative work environment.
Founded more than 145 years ago, Economical is one of Canada’s leading property and casualty insurance companies. We rely on our national network of more than 800 independent brokers to sell a range of car, home, business, and farm insurance solutions.
With Sonnet and Petline, we’re extending our reach through the direct-to-customer channel. With more than 2,400 active employees across the country and a commitment to rethinking the insurance experience, we’re poised for great things.
We’re now adding to our high-performance team to take us into the future. Let’s rethink insurance, together.
This position is available at any one of the following locations : Edmonton, Calgary, Vancouver In this role, you will :
Reporting to the Team Leader, Casualty, you are accountable for investigating, evaluating and settling Bodily Injury claims in accordance with the laws applicable to the jurisdictions in which the loss occurred as well as General Liability claims
Securing details of claims by corresponding with claimants, lawyers, investigators, third party adjusters, ISU, etc, via telephone
Assessing coverage eligibility
Reserving files appropriately and timely after assessing claim
Maintaining detailed file records on an electronic claims system
Processing payments after confirming settlements and adjusting reserves
Coordinating the most effective course of action for claims
Responding to correspondence in a timely fashion
Reviewing file material and assessing quantum for injury settlements and property liability claims
Arranging independent medical assessment when appropriate
Preparing settlement proposals
Obtaining medical information necessary for independent medical assessments
Responding and quantifying settlement proposals
Preparing, quantifying and taking an active role in JDRs, examinations for discovery and mediations
Directing defense council on all files
Directing Independent adjusters, private investigators, appraisers, property experts and SIU in their efforts to collect information for investigation and quantum purposes
Your Skills and Experience
University degree or a college diploma or the CIP designation
Minimum 5 years of claims handling experience in bodily injury / casualty litigation is preferred
Preference will be given to candidates with significant general liability claims handling experience
Mediation, settlement conference and JDR / ADR experience is an asset
Professional, friendly and courteous in all interactions, whether with customers or co-workers
Perform well in a busy operation and remain calm under pressure
Team player adaptable to a changing environment
Strong written and verbal communication skills
At Economical, we all work together to come up with big ideas then bring them to life. We focus on our customers first, we bring our best, and we’re stronger together.
If you’ve got the passion and the desire to help us reinvent insurance, let’s talk.