Field technician
SMS Equipment
Timmins, Ontario, Canada
1d ago

About the Role :

  • Must answer and return customer calls.
  • Must develop is territory by seeking new customers and maintaining existing customers.
  • Must organize his work schedules to maintain optimum productivity.
  • Analyse failure and repair required.
  • Complete a full report on the repairs and identify the cause of failure for each problem encountered.
  • Order parts to complete repairs.
  • Adjust, repair and / or replace defective parts.
  • Test the equipment once repaired to ensure proper operation and that the repairs meet with customer's requirements.
  • Clean, lubricate and perform regular maintenance on equipment.
  • Meet scheduled time allotments for repairs.
  • Notify Supervisor and / or customer of all repairs needed on machines.
  • Once work is completed, sign the work order, request credit for unused parts, collet all documentation (external purchases, etc.
  • and forward to Supervisor for invoicing.

  • Always be aware of the impact of any discussion with customers pertaining to performance of products sold by SMS Equipment.
  • Work safely.
  • Perform any other tasks assigned by Supervisor.
  • Requirements :

  • Red Seal as Heavy Equipment Technician.
  • Minimum 5 years of experience in troubleshooting electrical and hydraulic systems.
  • Knowledge of Komatsu products would be an asset.
  • Advanced knowledge of computer software’s and working with a portable unit.
  • Hardworking, proactive, self-reliant, team worker and focused on customer service
  • This is a very exciting time to be a part of SMS Equipment. We are one of the largest Komatsu dealers in the world and believe our continued growth is a result of our highly skilled and engaged employees who deliver excellence in the workplace.

    If you are interested in working for a very dynamic company where your input, your ideas and your participation is valued, apply today.

    Our growth means your success

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