Bus.com is building the future of group travel. We’re modernizing the charter bus industry, shifting it online, and moving the world through easy, reliable bus travel.
We’re passionate about tech and travel, and we're growing fast!
We take pride in our work, but humility as individuals. We move fast, break things, and learn at every step along the way.
What does the role mean?
As the Business Operations Manager, reporting to the Head of Product, you are leading our Efficiency Squad, composed of SalesForce admins and developers.
Your focus is the continuous improvement of the company’s functions, processes and tools.
Part Product Manager, part Business Analyst, you are owning the Squad backlog, from feature requests on internal tools to bug fixing and software integrations.
You are capable of writing detailed product specifications for your team as well as handling the selection & implementation of the company’s next phone platform vendor.
As the go-to person for internal systems, you keep a constant feedback loop with your stakeholders, from Sales operations to Marketing as well as the CTO.
Even under pressure from several teams, you’re capable of prioritizing the tasks that will have the most impact on our strategic goals and communicate your roadmap to the company across all levels.
Ultimately, you will be the custodian of Bus.com efficiency framework.
What does a day as Business Operations Manager look like?
Who are we looking for?