This position will process and categorize products returned to our regional warehouses, including inspection, recording data, and disposition as per policies.
Ensure that returned products are processed and made available for resale as quickly and efficiently as possible. Follow written guidelines as to classification of returned products and subsequent final disposition.
Work within company rules and regulations as set out in the Contract of Employment and amendments and in accordance with the Employee Handbook.
Maintain a safe working environment for both yourself and those around you at all times.
Only undertake work that you are qualified and able to attempt and that will not put yourself or others at risk of injury.
Conduct yourself in accordance with the training you have been given in a manner in keeping with our company image and the delivery of the highest levels of customer service.
Occasionally assist our field service technicians with consumer service calls. This will require driving a company owned vehicle.
Ensure accuracy of the returns process by diligently following processes and reporting work status daily.
Report any health and safety issues to the appropriate appointed person. General
A uniform should be worn while working and maintained in a satisfactory condition
Perform all other duties as reasonably required that are consistent with both training and experience
Adhere to all Company processes, procedures, policies and standards
As a team member, to contribute to the overall success of the team and the Company goals by maintaining regular attendance, punctuality, focus and professionalism at all times
1 year experience in a busy warehouse environment. Technical appliance background is a plus
Electro-mechanical background is a plus
High school diploma or equivalent work experience
Lifting of up to 50 lbs, and seeking assistance when necessary.
Ability to work with minimal supervision
Current valid driving license and clean driving record
Excellent customer relations skills
Functional basic math skills
Ability to explain issues in an understandable and logical manner
Ability to make sound fact based decisions in the company’s best interest
Excellent verbal and writing skills
Demonstrates good organizational skills
Ability to read the English language, and write in the English language legibly
Knowledge of common hand tools and proper tool use applications
A comprehensive benefits package including paid vacation, holidays, medical, dental, vision, life insurance, disability insurance, educational assistance and a RRSP plan.
And the amazing opportunity to develop and grow into a Service Technician.