Digital Product Owner
On behalf of our client, Procom is currently seeking a Digital Product Owner to be responsible for evolving the way they manage and use client facing digital products and platforms (including Client Portal, Remote Assessments, online exams and other client-facing touchpoints).
This includes developing and delivering operating models and mechanisms that support the organization in delivering seamless user experiences consistently, efficiently, and effectively.
Key responsibilities include the development and ongoing management of tools and mechanisms that support our internal teams to create optimized digital experiences through our client facing digital tools.
This role requires the ability to understand the digital portfolio as a whole, understanding and identifying the intersections and dependencies, while collaborating internally and externally to support our highly cross functional teams to deliver meaningful and impactful experiences to our clients.
Digital Product Owner Job Duties :
Create and manage a Digital Product including product management templates, how and when to use guides, operational plans etc;
Identify, prioritize, and address ongoing toolkit needs to support team development and goals;
Create and manage repository of digital artifacts across digital portfolio ensuring cross team visibility and consistency in collaboration;
Collaborate with technology teams to ensure digital strategies align to current and future state architecture and approach;
Establish and manage repeatable process for ongoing portfolio management, enabling clear priorities and goals across the team, identifying and resolving blockers, and providing recommendations to leadership.
Digital Product Owner Mandatory Skills :
5+ years of digital product management and / or program management experience with customer-facing applications;
Product management discipline skills, including proven track record of creating and managing projects for cross functional teams;
Proven experience managing cross functional digital portfolios, including budget and resource planning;
Familiar with agile methodologies;
Collaboration across multiple disciplines (Product, UX, digital marketing, IT, client experience etc);
Ability to drive results independently while thriving in collaborative environments;
Has a deep desire to learn and improve by seeking, accepting, and acting on productive feedback;
Desire and ability to learn quickly and work in an agile environment;
BA / BS degree in related field.
Digital Product Owner Desired Skills :
Digital Product Owner Assignment Length
Digital Product Owner Start Date
Digital Product Owner Assignment Location
Vancouver, BC (Remote during COVID)