Receptionist - Temporary
The Bagg Group
Toronto, ON, CA
11d ago

Responsibilities

  • Politely and courteously answer all in-coming telephone calls and re-direct to appropriate destination
  • Greet and directs all visitors in a polite and professional manner and contact appropriate staff
  • Promptly escalate calls appropriately
  • Receive and re-direct general email queries received
  • With the direction and input from HR, update staff directories
  • Provide administrative support to all departments on a project basis
  • Upon receiving, processes daily mail
  • Qualifications

  • Minimum high school diploma with formal training in customer service with at least 2-3 years related reception experience of which include 2 years of customer service experience or the equivalent education and experience
  • Sound computer skills to use the technology effectively in carrying out responsibilities (i.e. Microsoft Word, Excel, PowerPoint, Microsoft Outlook Email and Internet Explorer)
  • Exposure to database systems would be an asset
  • Outstanding telephone manner, with excellent verbal and written communication
  • Ability to maintain confidentiality and use sound judgment at all times
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