Field Manager
Paladin Security
Halifax, Nova Scotia, Canada
2d ago

Field Manager

Paladin Security Group is the security company of choice amongst some of the most respected institutions in the country, protecting the public and government facilities.

We are committed to offering the best employment and career development opportunities in the security industry because we want the very best and brightest people our industry has to offer.

Field Manager reports to the Operations Manager and is responsible for supporting, mentoring and supervising our security officers in the field.

They ensure the highest level of customer service and safety for our staff is achieved in the field. The FM is responsible for managing the company's field operations and resources after business hours.

As such, a Field Manager must exercise a very high level of initiative and possess above average problem solving skills

Job Description

  • Ensure that all of our staff in the field understand the site orders and are fulfilling our obligations to our clients.
  • Assist the Client Service Manager (CSM) by taking ownership of staff and client issues.
  • Assist the CSM with the monitoring of Daily reports and Incident.
  • Reports and take appropriate action as instructed by the CSM.
  • Making accurate reports and memos regarding all incidents. Complete site inspections.
  • Sustain effective relationships with key stakeholders.
  • 2-way radio use requiring the utmost discretion.
  • Assists our scheduling department and operations center with short notice / after hour shift coverage.
  • Work closely with the Administration and Mobile Manager to ensure.
  • Fleet Maintenance issues handled in a timely manner.
  • Discipline any and all staff who are not adhering to dress code policies and company procedures.
  • Seek new business opportunities and recruiting opportunities within the City of Halifax and develop the company's business.
  • Required Skills & Qualifications

  • Minimum of one year of supervisor experience (mandatory)
  • Must possess a valid Class 5 drivers license and own a personal vehicle
  • Proof of a clean drivers abstract going back a minimum of five years
  • Security License
  • In some circumstances the Field Manager maybe required to stand post
  • Communicate back to CSM / Ops Manager any issues or concerns that are brought to their attention by S / O and / or S / S
  • Able to pass a criminal record search to obtain a security license
  • Previous supervisory / management experience
  • Computer literate with intermediate functionality in Microsoft Office software
  • Effective interpersonal and communication skills
  • High level of professionalism
  • Ability to write comprehensive reports and maintain proper records
  • Strong ability to multitask in a busy environment
  • Ability to handle private and information with a high amount of discretion
  • Take pride in delivering exceptional customer service
  • Basic knowledge of security procedures, handling violent behaviors, and non-defensive communication
  • Self-starter who works well under pressure
  • Ambition to grow in the role within the company
  • Paladin Security : Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people?

  • Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers;
  • we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

    We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

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