Bilingual Sales Specialist- Ricoh Graphic Communications
Kirkland, QC, CA
5d ago

Job Description

We want you to join our customer centric team whose passion it is to Empower Digital workplaces!

At Ricoh, we aren’t satisfied with keeping pace with today’s complex work environments, we are setting the pace. We are reimagining the workplace.

Our high-performance workplace is powered by a team that thrives. We offer a friendly culture with a focus on wellbeing and work life balance.

Flexible work options, a time off purchase program, great physical and mental health benefits, employee discount and recognition programs are only some of the advantages of working at Ricoh.

We are a family that promotes positive manager relationships and on-going learning & development that nurtures professional growth and career advancement.

Discover what you are capable of in an environment where your growth is supported, and your success is celebrated.

The Ricoh Graphic Communications (RGC) Sales Specialist is responsible for driving sales activity focused on Ricoh's production print, software and services portfolio in all applicable markets.

Working with the designated sales teams, you will be responsible for developing and managing relationships with customers and partners to drive hardware and software sales within your region.

As the subject matter expert, your core focus is on helping customers by understanding their pain points and building a customized solution to help them achieve their objectives.

Success will be measured on the sales growth within their territory and the ability to ultimately meet or exceed their assigned sales targets.

Duties and Responsibilities :

  • Responsible for achieving assigned sales targets through field activity in all applicable business channels for the RGC portfolio
  • Work with all levels of the sales management and sales representatives to prospect new account opportunities and provide levels of service to maintain existing ones
  • Provide regular updates to sales forecast and funnel management through Ricoh's CRM solution
  • Effectively demonstrate Ricoh's core RGC offerings to customers at all levels as needed
  • Support in-field sales representatives with training and coaching on an ongoing basis. Training would be focused on (but not limited to) prospecting and opportunity identification for the commercial print business
  • Coordinate new RGC product launches and training for your assigned core sales teams as required
  • Responsible for implementing marketing and program support as required
  • Work closely with Ricoh's RGC Marketing team to give insight and feedback on effective communication with the RGC prospective client
  • Participate in a program of self-development with the objective of achieving "expert" status on Ricoh's hardware, software and associated services
  • Various degrees of travel will be required in order to reach customers and sales reps in other regions
  • Other duties as assigned by manager
  • Qualifications (Education, Experience and Certification)

  • Post-Secondary Education in a business-related discipline
  • A minimum of relevant / related experience of 5+ years sales experience in a B2B environment
  • Exceptional interpersonal and relationship management skills
  • Self-driven individual
  • Commercial print or graphics art industry experience is an asset
  • Knowledge & Skills :

  • Strong verbal and written communication skills a must
  • Technical understanding and an analytical approach to things
  • Ability to work in a fast-paced environment with minimal supervision
  • Goal-oriented individual with strong time management skills
  • Team player able to work with others
  • Customer-service focused
  • Other Requirements :

  • Requires a valid driver’s license and reliable transportation (and auto insurance coverage per Ricoh's policy)
  • Must be bilingual in both English and French
  • Some travel within Canada will be required
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