Customer Service Representative, Logistics
Deutsche Bahn AG
Ontario
15d ago

Offer : Tasks :

Tasks :

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference.

With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual back-grounds, perspectives and skills.

Together as one team, we are Here to move.

Position Description Summary : The Customer Service Representative ensures that customer orders are prepared, processed and accurate.

He / she also ensures that the customer's inventory levels are adequate and accurate. He / she will participate in great communication between office and warehouse staff.

Also, the clerk will be responsible for daily reporting of transactions, etc. Principle Accountabilities :

  • Prepare and process shipping / receiving paperwork
  • Prepare orders for warehouse personnel
  • Develop and maintain liaison with customers, suppliers and colleagues
  • Maintain inbound schedule and communicate with carriers when necessary
  • Monitor customer's inventories to ensure accuracy and that orders can be filled
  • Reconcile daily transactions and complete accurate data entry of daily / monthly reports
  • Audit outbound loads prior to shipping
  • Order supplies and other general office duties
  • Other duties as assigned by Manager
  • Knowledge and Skills :

  • Customer service background
  • Operations background
  • Excellent communication skills
  • People skills
  • Familiarity with public warehousing and 3PL operations
  • Experience with WMS
  • Proficient with Microsoft office
  • Requirements :

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