Service Advisor
BMW/MINI Victoria
6d ago

BMW / MINI Victoria is a dynamic and innovative employer who is proud of its reputation and strives to excel in employee relations while providing our customers with an unparalleled experience! Our culture encourages education, experience and career development that supports growth and advancement.

Start your rewarding career with us today and become part of our amazing team for years to come!

We are currently looking to fill the role of Service Advisor

Compensation, benefits and amazing perks :

  • Competitive compensation package and rewarding bonus structure
  • Extensive medical and dental benefits
  • Vehicle purchase and service incentives
  • Employee discounts at the breathtaking Villa Eyrie Resort and thrilling Vancouver Island Motorsport Circuit
  • Ongoing training and career development to support advancement
  • Responsibilities :

  • Provide exceptional customer service with above par communication
  • Complete and review service order with customer
  • Accurately estimate cost and time frame for completion of the service order
  • Schedule service appointment
  • Produce flawless paperwork
  • Requirements :

  • Automotive service industry knowledge and experience
  • An understanding and knowledge of the mechanical components of automobiles
  • Impeccable attention to detail
  • Ability to work in a fast-paced environment and adapt to rapidly changing demands
  • Capable of working under pressure with the ability to multitask and meet tight deadlines
  • Excellent verbal and written communication skills
  • Aptitude for problem solving and resolution
  • Strong computer skills
  • Empathy and patience
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