Position Title : Operations Manager
Position Type : Regular - Full-Time
Requisition ID : 10158
Company : Day & Ross Inc.
In a 24 / 7 operation, understand the business to safely lead the Operations Team to meet stakeholder expectations with respect to service and productivity and to responsibly manage to budgeted costs.
How You’ll Help :
Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees.
Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.
Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
Recognize problems and work with others towards a practical and speedy resolution.
Other related duties related as may be required.
Your Skills & Experience :
Post secondary education in transportation or logistics preferred. A suitable level of practical experience may be considered in lieu of education.
Trained in the Transportation of Dangerous Goods
Strong leadership skills, including the ability to get things done through others and people development.
Computer skills with MS Office products and web based programs. Experience with AS400 a definite asset
Good communication skills, verbal and written
Strong problem solving skills
Ability to multi task and prioritize workload