GROW YOUR CAREER WITH TRIOVEST AS AN OPERATIONS MANAGER
Reporting to the Property Manager, the successful candidate will fill the full-time position of Manager, Operations for our Saskatoon portfolio.
This position is responsible to assist and mentor the operations team with the day to day operations of the portfolio, along with leading in the project management for building projects as required.
They will also provide a leadership role in sustainability programs such as LEED and BOMA Best submissions and become an integral member of the Saskatoon management team.
WHAT WILL YOU BE DOING?
Ensure the on call manual is up to date and staff have received adequate training.
Ensure that Triovest's policies, procedures and plans are reviewed and updated a minimum of semi annually. This will include items such as the asbestos, contractor guidelines, safe work procedures, after hours work policies, hot work permits, etc.
Ensure preventive maintenance procedures are in place for all equipment and that preventative maintenance is being completed.
Oversee tenant improvements and major projects to ensure that they are completed on time and on budget and will follow up to ensure that all required documentation has been received.
Ensure properties maintain compliance for RiskCheck, Fire Department Inspections and associated annual compliance programs.
Ensure that these reports are received on a timely basis, and follow up to ensure that any deficiencies are rectified on a timely basis.
Ensure the Property Manager (PM) and Senior Operations Manager (SOM), Senior Director (SD) and Risk Management receives written reports for incidents which occur.
Provide long term sustainability plans for the building and will ensure that information is complete and received in a timely manner, review each year to update keeping pace with technology.
Provide expertise to assist the operations team in troubleshooting building operation problems and will review the operations in all buildings to ensure that they are being maintained in a high standard.
Ensuring the physical conditions of the property are at the highest standards by conducting daily site visits.
Assist the SOM / PM in the preparation and implementation of sustainability initiatives. Said initiatives to be tracked in a document that will outline projects, costs, and payback (where applicable).
Demonstrate forward thinking and will complete full property inspections on a regular basis. Property Condition Assessment Reports (PCARS) to be updated on an ongoing basis.
Ongoing recommendations and budget pricing for improvements will be provided to the PM / SOM.
Provide accurate and timely information to the PM / SOM regarding maintenance issues, capital projects and their cost.
Participate with the operations group ensuring the team is a positive, motivated and effective team and provide coaching, guidance and feedback to develop the skills and performance of team members who perform related work.
Communicate regularly with SOM / PM and Building Operators to understand operating status of building maintenance issues and major projects.
Supervision of team members; including direct reports (Building Operators, Maintenance workers or contract staff). Develop and maintain employee shift schedules including on call rotation.
Review and manage contractors for projects, TI’s and building maintenance (ensuring they are on Contractor Check, maintaining a clean worksite, etc.).
Ensure job descriptions are up to date for operational staff.
Other duties as assigned.
WHAT ARE WE LOOKING FOR?
We believe success in this role will demonstrate itself through the following attributes and skills :
A dedication to providing exceptional service, every day.
The ability to adapt to change in a positive way and deliver successful results within a given time frame.
A team-oriented approach to meeting goals and objectives.
A willingness to admit mistakes and easily digest constructive feedback, using it as a learning opportunity.
The ability to perform with exceptional integrity, always striving to do the right thing and help to create an environment built on trust, honesty and respect.
Excellent scheduling, prioritization and time management skills and to be able to work on multiple projects simultaneously.
Excellent communication and interpersonal skills.
To fulfill this role successfully, you should demonstrate the following minimum qualifications :
Post secondary education and Building Environmental Systems Operator Class I and II designation or equivalent.
A minimum 5th Class Power Engineering Certificate and / or equivalency.
Seven to ten years’ experience in all areas of building operations including HVAC systems and BAS systems.
Strong knowledge of and ability to troubleshoot HVAC systems, electrical and plumbing services.
Experience with Angus (or similar operations management / call dispatch system)
Proficient in Microsoft office related programs.
Strong in all Health and Safety and able to be certified in WHMIS programs.
Triovest is a Canadian commercial real estate advisory firm with over $10 billion of assets under management and $2 billion in active development.
We believe that the quality of our people directly impacts the quality of our work, therefore we place a high value on attracting and retaining exceptional individuals.
Triovest fosters a hands-on approach to value creation for our clients through innovation and collaboration. Learn more about Triovest by visiting our website.
The successful candidate will be expected to consistently conduct themselves in alignment with Triovest Core Values of :
Triovest will be recognized as the entrepreneurial leader in institutional real estate driving superior returns by combining local intelligence with deep expertise.
We create sustainable places that enhance communities and enrich relationships.
Accommodation for applicants with disabilities during the recruitment, assessment, and / or selection process is available.
Triovest is an equal opportunity employer and we are committed to providing an inclusive and accessible environment, where everyone feels valued and respected.
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