This on-call auxiliary position is available starting January 17, 2019 and may be required to work at various Douglas College campuses including New Westminster, Coquitlam, Anvil Office Tower, Maple Ridge and Surrey.
Hours of work are generally between 8 : 00 a.m. to 5 : 00 p.m., Monday to Friday. Overtime maybe required from time to time.
Scheduled hours range between 4 hours to 7 hours per day depending on the assignment.
What Douglas Offers
DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms.
It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best colleges even better.
To provide support to a variety of departments by performing a variety of clerical duties. Monitors telephone calls and receives visitors for the appropriate / assigned area / department.
Provides exceptional client-centred service on a consistent basis to all stakeholder groups.
e. organizes room bookings and catering requests as requested.2. Acts as receptionist, receiving visitors and telephone callers.
b. provides telephone back-up to other staff within the department.4. Performs other related duties.
To Be Successful in this Role You Will Need
1. Completion of a one-year related program at a recognized post-secondary institution with a minimum of two years related work experience with the public in a high volume fast paced environment or equivalent combination of education and experience.
2. Demonstrated ability to : - type correspondence, format documents, create mailing lists and merges files with an emphasis on grammar, punctuation and accuracy -
keyboard 45 wpm accurately - perform computer applications including demonstrated proficiency with spreadsheets, database management, word processing software (MS Word, Excel, Power Point, and Iron Point Software), electronic mail, Internet and web applications.
Proficiency on Customer Service Testing. - communicate courteously and effectively in person, in writing and over the telephone with employees, students, and the general public, as well as maintain a good working relationship with other employees.
task. - function effectively in a team environment, including exercising initiative in offering assistance to colleagues, working collaboratively to share tasks and responsibilities, and dealing effectively with conflict.
4. Demonstrated English language skills including strong oral a written communication skills.
5. Good working knowledge of modern office practices and procedures including standard business formats of letters and memoranda, and proven ability to coordinate paper flow.
ability to be empathetic to the needs of all stakeholders and an awareness of cultural diversity.