Director, Canadian Accreditation
Ottawa, Ontario
5d ago


Accreditation Canada is searching for a Director, to join the Canadian Accreditation unit who shares our passion for achieving quality health services for all.

In Canada and around the world, we are building a bold and bright future for our enterprise and our clients.

As the head of Market Growth &Assessment Excellence, you will play a crucial role in retaining and growing our current client base and creating new business opportunities from our array of products and services.

With your creative and strategic mind, you will develop the right operating model to serve our markets efficiently, cost effectively and with high client satisfaction.

You have the courage to make difficult choices based on market conditions, feasibility and business cases. You will deliver on agreed upon KPIs along with staff engagement, financial performance and long-term sustainability.

In the Assessment Excellence area, you will guide a small team responsible for creating and driving value both in the markets we serve and internally through an agile and efficient operating model.

You will identify, monitor and mitigate risks. Not daunted by a challenge, you will approach everything with passion, leadership and integrity and will bring out the best in others to help get things done.

You have a deep understand of client needs and are driven by ensuring that the clientvoice is heard. You know how to lead by example, even when time is tight.

If you’re right for this role, the thought of using your stellar people skills, business acumen and subject matter expertise leaves you energized and excited.

Discovering solutions to meet their unique needs and guiding our clients towards success motivates and drives you. You understand that you are a key factor in the success of our client organizations, and as such, the opportunity to grow and expand our reach makes your day, every day.

Let’s break it down. Your responsibilities include :

  • Deeply knowing your current markets and potential markets in every Canadian jurisdiction (ieLong-Term and Home Care,CommunityHealth, and AlliedHealth Clinics).
  • Deeply knowing our products / services and our teams to strategize on the right product for the right market with the right staffing.
  • Staying on top of emerging trends, deepening corporate knowledge and strategizing corporate initiatives relative to overall jurisdictional strategic plans and government priorities.
  • Overseeing all assessment processes and analytics to continuously improve ourprocesses and add value to clients.
  • Leading and enabling your team through strategic thinking and decision-making skills.
  • Demonstrated success in developing markets, identifying and securing new business, and managing ongoing relationships across multiple jurisdictions;
  • can perform effectively at three levels : business, sales, and content.

  • Building authentic and enduring relationships up and down all levels of organizational and governmental hierarchies.
  • Excel in change management strategies and tactics to support clients.
  • Identify with clients and assess their unique needs through an understanding of their culture and the context of their organization.
  • Being an inspiring mentor, coach and enabler.
  • Contributing to a culture that is healthy and positive, and where people are held accountable not only for their own success, but for their contribution to the success of the whole.
  • Always keeping the clientin mind. Your rigorous review of assessment data and subsequent client feedback is relied upon to strengthen the future of their healthcare services.
  • Internal collaboration. You won’t be in this alone. The teamsare our and your greatest asset. Lean on our team’s goldmine of talent and expertise to strengthen you in your role.
  • You have a unique history. Does it include the education and experience listed below?

  • Master’s degree in Business or a related field (MBA, MHA).
  • 8+ years of progressive and varied experience in management especially in business development(ideally within the field of healthcare).
  • Progressive and varied relevant experience ideally gained in the private healthcare systems sector; can speak knowledgeably about all challenges of the health ecosystem and the shared value creation of effective integrated health services.
  • Excellent communication skills a strong listener, speaker and presenter.
  • Tried and tested assessment, analytical, and critical-thinking skills.
  • Outstanding interpersonal skills. This is key. You’ll be interacting daily with our Canadian Accreditation team and with our valued client organizations.
  • Are available to travel.
  • You’ll stand out if you...

  • Have a regulated health profession background (Nurse, Physio, etc)
  • Are familiar with our Qmentum program and accreditation process.
  • Have a passion for quality and standard interpretation.
  • Are not intimidated by research
  • We are equal opportunity employer and are committed to the principles of Employment Equity. We encourage applications from all qualified women and men, including visible minorities, Aboriginal persons, and persons with disabilities.

    We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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