Glen Oaks Memorial Gardens in Oakville, Ontario is currently recruiting for a full time Assistant Property Manager. Glen Oaks Memorial Gardens includes 100 developed acres, an on-site Funeral Home, a Crematorium, and multiple Mausoleums.
This property provides over 1100 dispositions annually. This position reports to the Property Manager and will be required to : supervise and assist with all work activities throughout the cemetery;
assess quality of work; provide guidance and instruction; maintain facilities to the Arbor standard; maintain equipment as required;
assist the Property Manager in recruiting, training, and administrative functions; provide customer service; co-operate with all divisions of the company to maintain a harmonious working environment.
We are looking to fill this position with a qualified, action-oriented and self-motivated individual who is capable of prioritizing and handling multiple demands simultaneously.
The successful candidate will be responsible for :
Review work assignments; delegate work to the appropriate personnel; assist the property management staff with the assignments;
inspect completed work to ensure the quality complies with company standards.
Maintain all facilities to the highest standards
This position is based on a 40 hour week with a schedule to be determined by business needs, including working of overtime when required.
Provide on-going guidance to staff; train staff in technique, proper operating procedure, and all safety requirements of the job.
Assist Property Manager in recruiting and orientating new employees.
Complete all necessary paperwork for interment / cremation work orders.
Ensure that equipment is in good working condition; repair malfunctioning equipment, if possible, report service requirements to the Property Manager.
Respond to requests for customer service; answer queries from the public; locate gravesites.
Co-operate with all divisions of the company to maintain a harmonious working environment.
Assist Property Manager in the preparation of the annual budget.
Other duties or special projects as required.
Knowledge, Skills and Abilities required for this role :
Minimum grade 12 education or equivalent and previous supervisory experience.
Three to five years cemetery experience with front line customer service experience.
Proficient in MS Office including Outlook, Word, and Excel.
A valid driver’s license is a mandatory requirement for this position.
Ability to lift and carry 50lbs.
Ability to work in an outdoor environment.
Horticulture training or experience.
Ability to multi-task, meet deadlines, and be able to work independently, as well as in a team-oriented environment.
Excellent attention to detail and a consistently high level of accuracy.
Strong interpersonal and communication skills.
Demonstrated strong customer service skills with the ability to partner with all levels of the organization.
Exemplifies Arbor’s values of compassion, integrity, trust, teamwork, and excellence.
Facilities maintenance training and experience
HVAC maintenance training and experience
If you are interested in applying for this position or know someone who may be qualified and interested, please email your resume and cover letter to : Steve Barry, Property Manager email : sbarry arbormemorial.com
We appreciate your interest, and advise that only those selected for an interview will be contacted.
Completion of satisfactory business references, background checks (credit, criminal), employment testing and proof of education are essential conditions of employment
Arbor Memorial Inc. is an Equal Opportunity Employer and is committed to fostering an inclusive and accessible work environment.
If you are contacted for an interview and / or testing and require accommodation, please contact the Human Resources Department.