Are you looking for an opportunity with UNCAPPED potential?!
A Lead Advisor acts as the mentor and coach for a team of Mobile Advisors within their location. They are the driving force behind their location's success, and always leading by example.
To be successful, a Lead Advisor is a passionate, knowledgeable, and sales and service oriented individual who has solid leadership and communication skills, and can work closely with their team to drive their location's profitability.
KEY RESPONSIBILITIES :
Achieving and enforcing all key business objectives : sales, service and customer experience standards
Actively reaching out to customers within the store to drive traffic to the location
Meeting required sales and operational targets both personally and for the location overall
Provide customers with superior knowledge of all product lines and services available
Establish trusting relationships with customers by helping them find the best products to meet their needs
Provide any customer with outstanding ongoing support
Follow and enforce all corporate operational policies (loss prevention, inventory, theft, fraud, etc.)
Understand market trends and high-level competitor sales volumes
Create a motivating environment for all Mobile Advisors
Ensure Mobile Advisors are being coached and provided with feedback on their sales progress on a weekly basis
Work with HR to actively recruit for top talent to ensure a bench of qualified candidates
Have a professional, fun and friendly attitude!
2 - 4 years of retail sales and customer service experience
Leadership experience a definite asset
Fluency in Fluent in Mandarin & Cantonese is mandatory
Passion and a keen interest in mobile devices and upcoming technology
Driven by success and challenge
Proven people development skills and ability to assess talent
Performance and conflict management skills
High level of integrity, trust and professionalism
Proven track record of delivering financial results
Organized and quick thinking
Motivated to work in a dynamic and fast paced team environment
Employees are required to be able to stand for full shifts and also move around the store, as needed
BENEFITS TO WORKING WITH THE MOBILE SHOP :
Competitive total rewards and compensation package (Annual Salary + Benefits + UNCAPPED commission)
Ongoing training through in-person sessions and online through TMS University
Unparalleled carrier support
Employee referral bonus
Attractive EPP choices from all carriers
Visible career advancement opportunities
We thank all applicants for their interest, however, only those selected for further consideration will be contacted. You must be at least 18 years old to apply for this position.
The Mobile Shop is an equal opportunity employer.