Collections Analyst
SYNNEX
Toronto, ON
20h ago

SYNNEX, we believe everyone has a story to tell. If you have a passion for advancing technology solutions, always putting customers first and want to become part of a team that embraces differences and creates trends, build your career story with us.

We strive to create a work environment that is fun and inclusive with a sense of work-life balance and charitable giving.

Our recruiting experience is digital!

Technology is at the core of our business we don’t just sell technology, we use it. The power of digital interviewing allows you the flexibility of using your computer or mobile device to record your interview on your own schedule in the comfort of your home.

Our recruiting process allows you to tell your story in a stress-free way that is interactive and fun, so if you receive a link to Share your Story with us, we hope you have an awesome digital experience.

Collections Analyst

Get Inspired by the Work You’ll Do

  • Responsible for the management of a collection portfolio to ensure timely collection of outstanding receivables
  • Identify collection concerns and reconciliation issues that require escalation and escalate to Manager / Supervisor
  • Accurately research collection histories of new and existing customers
  • Contact customers for payment information based on aging and resolve issues blocking payment; review and release orders as needed
  • Reconcile accounts with minimal guidance
  • Recognize red flags on accounts and bring to the attention of management
  • Perform reconciliations of accounts for problem resolution
  • Manage discrepancies to ensure resolved in timely manner
  • Cover for other team members managing their portfolios in their absence while continuing to manage your own portfolio
  • Conduct reviews of customer’s credit needs including analysis of financial statements, credit bureau reports and other supporting data to recommend credit lines
  • Build strong business relationships with Sales Department and customer’s AP department
  • Work effectively with other departments and customer as required to resolve outstanding issues such as returns, claims, pricing adjustments etc.
  • Ensure compliance of credit policies and procedures as well as internal audit requirements
  • Work in a safe manner. Be conscious at all times of safety on the job, by adhering to the established health and safety measures and practices of the company.
  • Report workplace hazards and any violations of the relevant legislation of the employer

  • Any additional related functions as required
  • Hours of work are 9 : 00 am to 6 : 00 pm
  • Your passion is sparked by :

  • Post-Secondary Education in a business discipline or sufficient related experience in lieu
  • 2 to 5 years related experience preferably in the distribution field
  • Excellent reconciliation skills
  • Strong interpersonal skills to build rapport and maintain positive relationships with all levels of contacts within SYNNEX and customers’ organization
  • Demonstrated ability to work and foster a team environment
  • Excellent problem solving, communication, organizational and time management skills
  • Good follow up skills and persistence
  • Ability to work in a fast-paced environment and multitask
  • Excellent computer skills in MS Excel, Word, Power Point
  • Core Competencies for this role include analytical skills, communication skills and decision making / sound judgment
  • We have Great Perks

  • Every day is Casual Day
  • Comprehensive Group Health Insurance plan
  • Profit Sharing Opportunity
  • Employee Referral Award program
  • Employee Purchase Plan / Company Discounts
  • Out of Country travel assistance
  • Health / Wellness initiatives
  • Paid Sick Days
  • Employee Assistance Program
  • Education Reimbursement
  • Milestone Service Awards
  • Community Involvement activities in partnership with Kids Help Phone
  • Employee of the Quarter awards
  • Group RRSP with Company Matching
  • Training Opportunities
  • Huang Leadership Development Scholarship
  • Bi-annual President’s Club
  • Annual Founders Award
  • Be Inspired In Your Career.

    SYNNEX Canada Limited, we are committed to supporting accommodation and inclusivity for persons with disabilities throughout the recruitment process and employment lifecycle.

    If you require accommodation during the recruitment and selection process, please let us know; we will work with you to meet your needs.

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