Solution Engineer
Sky Systems, Inc
Quebec, QC, CA
4d ago

3 Months Contract Renewable after end of calendar year

Remote

Position Description - implementation / integration of Telco Monitoring Solution. During the project you will work in collaboration with the project manager and the technical teams of the customer.

Highlights :

  • At least 3 years of experience as a Solutions Engineer
  • At least one year of experience with Azure or AWS
  • Au less than one year of experience with Elasticsearch
  • At least one year with Kubernetes and Kafka
  • Language : fluent in English (8 / 10). French is a plus.
  • Communication is important!
  • The person will be in front of the Client - Possibility of teleworking for this mandate! -
  • Asset : experience in Telecommunications
  • What you'll do :

  • Oversee the technical analysis and the validation of the IT / networks, systems, hardware and telecom parameters prerequisites,
  • Prepare all the documents needed for the production and installation of the equipment,
  • Provide support to the teams in charge of the physical installation of equipment on customer sites,
  • Prepare all the documents needed to integrate the solutions into the customer environment,
  • Execute end-to-end integration & are responsible for the validation, the acceptance of the solution and the respect of the schedules agreed with the client,
  • Carry out the investigations required for the resolution of the incidents by relying on the Level 3 support when it is necessary.
  • Technical :

    Primary Requirements :

  • Hardware & OS configuration : Linux (Redhat, CentOS) and Windows (Server 2012 and 2016).
  • Cloud base applications (EX : AWS & Azure)

    Cloud Native Orchestration (EX : Kubernetes & Docker)

    Cloud Native Application monitoring (EX : Prometheus & Grafana)

    Search Engine / Database (Elasticsearch, Mongo)

  • Big Data (EX : Hortonworks, CloudEra)
  • Secondary :

  • Mobile Network Architecture (4G, 5G)
  • Virtualization : VMWare, KVM, OpenStack
  • Network configuration (Client or Cisco switches).
  • Experience in those domains will be highly appreciated

    Required Aptitudes : Customer orientated

    Customer orientated

    Excellent communication & interpersonal relationships

    Autonomy, leadership and proactive

    Rigorous and able to manage multiple projects simultaneously

    Configuration and fine-tuning of the solution to adapt it to scope of work and customer environment.

    Ability to analyze issues and provide root cause analysis

    Must Have :

    Relevant experience : 3 years minimum as a system engineer.

    Language requirement : Fluent in English, another language would be a plus (Spanish, Arabic).

    Master in Telecommunications, Engineering, Computer Science or equivalent.

    Some travels could happen

    Any other combination of experience / studies shall be considered.

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