Commercial Lines CSR
JOB-BORN Executive Search
London, ON, Canada
14d ago

Jul 09, 2018 Job ID

2609819 Our client is looking for a dynamic self-starter, committed to excellence in client service for the position of Client Service Broker in our London office.

This role works closely with our Senior Account Executives and commercial clients to provide a consultative, solution based approach that makes us the best choice for clients.

Key Job Responsibilities

  • Handle day to day client servicing requirements and provide marketing support to new business
  • production

  • Responsible for accuracy of policy documents and timely delivery of renewals
  • Keep up to date with markets and changing coverages within the industry.
  • Analyze client coverage, exposures and loss experience to determine risk requirements
  • Review of wordings and conduct wording comparisons
  • Participate in large account or stewardship reviews where necessary
  • Work with Account Executives on cross selling opportunities and accessing resources
  • Adherence to internal brokerage Compliance, i.e., internal audit and compliance to workflow
  • Participate in insurer networking events
  • Assist with marketing of account and negotiating with underwriters
  • Education and Experience Requirements

  • RIBO license required along with maintenance of continuing education hours
  • Experience with EPIC BMS an asset
  • CRM, CAIB and CIP designations an asset
  • Minimum 5years Commercial Insurance experience
  • Excellent communication and customer service skills
  • Great technical and negotiating skills with a strong attention to detail
  • Ability to prioritize work and meet deadlines
  • Able to work confidently in a fast-paced environment
  • Proficient with Microsoft Office, Outlook and EPIC
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