Outbound Representative – Patient Care Centre
Montréal, Canada
5d ago

LASIK MD, Canada’s number one provider of laser vision correction. Since 2001, LASIK MD has helped people improve their vision and change their lives! Currently, we have over 40 clinics across Canada.

For nine consecutive years, LASIK MD has been named one of Canada’s Best Managed Companies. We are proud of and owe our continued success to our dedicated team of employees and we want you to be a part of it all!

Your mission as a Patient Care Centre Outbound Representative

As an Outbound Representative within our Patient Care Centre, you will be an ambassador for LASIK MD by calling potential patients and offering service-

oriented follow-ups to promote LASIK MD’s surgical expertise, technology and affordability. Potential patients include individuals who request information via the internet, miss an appointment or have yet to make the decision to move forward with their procedure following a successful free consultation.

It will be your responsibility to address patient concerns which can cause some to hesitate. Please note that we do not make cold calls.

What makes us different than other call centres? Our commitment to people the Patient Care Centre Outbound Representative team goes above and beyond to ensure that all LASIK MD patients receive exceptional service and top-notch patient care.

Why choose LASIK MD?

See for yourself why we’ve been named one of Canada’s Best Managed Companies for nine consecutive years. In this role, you’ll enjoy :

  • An attractive compensation package, with an hourly rate between $15.62 - $18.75 plus bonus. We reward top performers through different initiatives such as financial incentives and other perks;
  • An office conveniently-located at the heart of downtown Montreal which can be easily accessed with public transport.
  • Flexible work hours that fit your schedule;
  • Great medical and fringe benefits (such as a free LASIK surgery, gym membership subsidies, and paid sick days);
  • A fun, friendly work environment;
  • Room to grow : At LASIK MD, there are plenty of opportunities to help kick-start your career;
  • Our ideal candidate :

  • Is fluently bilingual, in both English and French , but other languages are considered an asset;
  • Is able to work flexible hours, from Monday to Friday between 1 : 00 PM and evenings until 9 : 00 p.m.;
  • Is able to work between 32 and 37.5 hours / week;
  • Possesses exceptional communication and customer service skills, with a strong sales focus in every interaction;
  • Is organized and detail-oriented with excellent problem-solving skills;
  • Is comfortable working in a computer-based environment.
  • Is motivated to learn about laser vision correction and adapts easily to a fast-paced and changing environment;
  • Is enthusiastic and friendly;
  • We thank all candidates for their interest; however, only candidates selected for an interview will be contacted.

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