Bilingual Customer Experience Specialist - Airport
Air Canada
HALIFAX, NS, Canada
4d ago

Conduct passenger check-in.

Prepare and issue tickets and boarding passes.

Assist pre-boarding passengers and provide information on flight schedules and routes.

Act as Ground Hosts and Hostesses.

Requirements :

Strong customer focus gained through previous customer service experience.

Excellent interpersonal and communication skills combined with a strong commitment to teamwork.

Proven problem resolution skills and the ability to multi-task.

Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times.

Qualifications

Scheduling Adherence :

Available for shift work - early mornings, evenings, weekends and statutory holidays.

Eligible candidates must be willing to undergo and successfully pass a two (2) to four (4) weeks full-time training (attendance is mandatory)

Conditions of Employment :

Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.

Candidates must also obtain the Transport Canada security card (RAIC). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details).

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits / visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.

Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.

Linguistic Requirements

Bilingual (English and French).

Strong consideration will be given to candidates fluent in English, French and one or more of the following languages : Japanese, Korean, Cantonese, Mandarin, Spanish, Portuguese, Italian, German, Arabic, Turkish, Hebrew, Greek, Danish, Dutch, Hindi and Punjabi.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

Report this job
checkmark

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Apply
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Continue
Application form