You’re a natural teacher and coach. You have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you.
You will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies.
Your responsibilities will include all aspects of operations management, including execution of Company standards in recruiting, hiring, training, customer service, and visual merchandising.
It is all these activities together that will drive sales to maximize profit goals for your store and lead you and your team to success.
Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people.
If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities,
Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
Coaching and motivating your team to inspire top performance and an exceptional operational experience
Act as a partner between store leadership and corporate business partners
Maintains a high level of customer focus and leads by example with clear and engaging communication
Executes company initiatives, gameplan compliance and ongoing maintenance to impact the customer experience
Reconciles and files nightly paperwork, WSSR, store to store transfer documents, store shipment manifests and all other receiving documents per company policy
Partners / communicates any issues / challenges to DM / Store Managers
Delegates team members to appropriate division within their property based on workload and / or task demand
Follows all loss prevention policies to minimalize potential shrink
Oversees the entire property operation to ensure execution of all operational initiatives
This position would report to the District Manager of the Overnight Mall Operations Team
Demonstrated leadership ability with at least 2 years of experience in a General Manager role
Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
High level of ethics, values, integrity, and trust
Flexible availability including nights, weekends, and holidays