Alarm Monitoring Agent
Paladin Technologies
Victoria, British Columbia, CA
4d ago

Are you looking for a fast-paced and rewarding experience that allows you to maintain a work-life balance? Paladin Technologies Emergency Response Center offers full-

time opportunities over a variety of different shift combinations that provide you with the flexibility to ensure you can schedule your work around your life!

We are actively searching for multiple Alarm Monitoring Agent to join our Victoria-based Response Center, coordinating the emergency response for a varied portfolio of clients nationwide.

This role offers a variety of full-time shift options; days, evenings and night shifts in 8-, 10- or 12-hour time slots.

Due to the extensive training required for this role, only full-time positions are available.

Some responsibilities include :

Coordinating response to multiple types of emergency events including medical, fire and intrusion alarms. Providing telephone support across varying geographical regions.

Utilizing technologies such as two-way audio and live video to escalate response for verified emergencies.

Qualifications :

Ability to remain calm and provide direction while responding to an emergency situation. Ability to pay attention to detail and be able to follow instructions.

Exercise mental flexibility and situational awareness within a team-based environment. Strong verbal and written communication skills.

Bilingualism (French & English) would be considered an asset. Ability to use Microsoft based applications.

We offer a starting salary based on experience, including an extensive medical and dental program after 3 months of employment.

Our facility is accessible, and we provide ergonomically designed workstations which include standing desks. There is free parking at the office, and we enjoy a bright naturally lit environment.

Paladin Technologies has emerged as the largest complex systems integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of IP-

based Integrated Security, Audio-Visual and Data Networking systems, Paladin can meet the needs of clients on a national scale, while providing local support.

We are 100% Canadian-owned and operate nationally. The experts that makeup Paladin’s teams stay at the forefront of the changing technology landscape through continued training, complex client projects, and company support.

As Paladin continues to grow, we continue to provide our employees with exciting challenges and a rewarding career.

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