General Library Assistant
The University of British Columbia
Vancouver - Point Grey Campus
4d ago

Job Summary

Performs basic Circulation, Stacks Maintenance, Equipment Maintenance, Public Service and Safety and Security functions in Borrower Services, Koerner Library. Organizational Status

Works under the direct supervision of the Stacks Maintenance Supervisor and the general direction of the evening Circulation Desk Library Assistant.

Operates in a framework of established policies and clearly defined procedures. Works independently during weekend and evening shifts. Work Performed

1. Performs charges, discharges and renewals using the Library's circulation module.

2. Unloads book bins, sorts, shelves and straightens materials in the Sorting / Book Bin and Reserves areas of Borrower Services.

3. Maintains photocopiers and print / download stations on a regular basis throughout Koerner Library; reports problems to the appropriate staff member.

4. Gathers holds from the Sorting / Book Bin area and places them on the Koerner Circulation Desk Hold Shelf.

5. Searches for items from prepared lists and changes item statuses using the Library's circulation module.

6. Collects, sorts, shelves, shelf-reads and straightens library materials in the Stacks.

7. Re-labels and re-barcodes items as necessary.

8. Prepares materials for the mail pick up.

9. Traces missing materials.

10. Tattletapes materials vulnerable to theft.

11. Participates in closing routines of Borrower Services.

12. Answers general direction and information questions.

13. Explains and enforces library policies and regulations.

14. Performs other duties related to the qualifications and requirements of the job. Supervision Received

Work is monitored to ensure adherence to established policies and procedures. Receives direct supervision from the Stacks Maintenance Supervisor and general direction from the evening Circulation Desk Library Assistant. Supervision Given

None. Consequence of Error / Judgement

Tasks are clearly defined and unusual problems are referred to the supervisor. Good judgement is required when interacting with patrons.

Errors could cause inconvenience and poor public relations with patrons. Qualifications

High School graduation. 1 years relevant experience or the equivalent combination of education and experience. Knowledge of Library policies and procedures, circulation services, and the University environment.

Knowledge and use of on-line searching protocols preferred. Experience with Voyager preferred. Ability to understand bibliographic records and to use on-

line searching protocols. Ability to provide quality service to customers in a courteous, patient manner. Ability to understand and apply Library policies and procedures.

Ability to operate the normal range of library equipment. Ability to follow and carry out instructions. Ability to maintain accuracy and attention to detail.

Ability to work effectively independently and in a team environment. Ability to recognize, respect and work effectively with individuals and groups with diverse perspectives and backgrounds.

Takes initiative in learning about language and issues relating to equity and diversity. Ability to develop and maintain cooperative and productive working relationships and engage in workplace culture.

Ability to recognize and appreciate the contributions of colleagues. Committed to demonstrating respect for colleagues at every level by trusting in their abilities and knowledge to perform their roles and earning respect through meeting commitments.

Models and demonstrates good communication through active listening and appreciative inquiry and open to providing and receiving timely, constructive feedback.

Listens to, encourages and expresses creative and innovative ideas. Open to experimenting with and improvising new ways of approaching processes, tasks or problems.

Ability to lift up to 20 kgs of boxed materials and to push fully loaded book trucks. Must be able to work evenings and weekends as required.

Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged.

We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and / or status as a First Nation, Metis, Inuit, or Indigenous person.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

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