Director - Private Markets Investor Services
SS&C Technologies Holdings
Canada, Mississauga
2d ago

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries.

Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries.

Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

SS&C Technologies Inc.

Director, Private Markets, Investor Services

SS&C Technologies Holdings, Inc. is a global provider of financial services software and software-enabled services. Founded in 1986, SS&C has built the most comprehensive powerhouse of software technology in the financial services industry technology that complements our unrivaled expertise and professionalism in fund administration, insurance and pension funds, and asset and wealth management accounting and operations.

Named by Forbes as one of America’s best midsize employers, SS&C has more than 20,000 employees and 15,000 clients worldwide, and is headquartered in Windsor, Connecticut, with offices throughout North America, Europe, Asia Pacific, Africa, and Australia.

We have an immediate opening for a Director, Private Markets Investor Services, in our Mississauga offices at 5255 Orbitor Dr.

Responsibilities :

  • Provide coaching, training, and leadership as necessary to the Investor Services team
  • Point of contact for clients and other internal service groups to ensure overall client / investor satisfaction
  • Respond and resolve inquiries / issues raised by investors, fund managers or internal counterparts
  • Provide periodic reports & feedback on investor relation topics, client issues and department initiatives
  • Coordinate new client business meetings, clear communication of launch or conversion requirements
  • Ability to analyze, establish and review new client launch and conversion fund data in database
  • Work with external auditors and accounting to complete confirmation and due diligence requests
  • Attend and contribute to operational, client and regulatory meetings in order to maintain and improve client service
  • Assist and lead department initiatives
  • Review, understand and have ability to discuss fund PPMs / OMs and trade documents.
  • Review / validate investor reporting and distribute to investors
  • Review / approve and release wires and maintain wire instructions
  • Perform other duties as requested
  • Qualifications :

  • Bachelor Degree or equivalent work experience
  • Supervisory experience,
  • Knowledge of financial services / mutual funds / hedge funds / private equity funds preferred.
  • Good Knowledge of Microsoft Office Products
  • Proven Ability to work under pressure and meet deadlines
  • Strong organizational and relationship building skills
  • Proven training skills and adaptable to various software / database applications
  • Why SS&C?

    Working at SS&C is balanced and fair especially in challenging times. We offer flexible work schedules, time off, and so much more to keep you healthy, safe, and productive. SS&C offers :

  • Hybrid Schedule featuring 4-6 days in the office monthly combined with working from home
  • Competitive base salary plus EXCELLENT benefits (including medical, dental, vision, STD, LTD and more)!
  • RRSP Matching Program
  • Global Flexible Time Off Policy (personal / vacation time)
  • Sick Leave Policy
  • Eligible for performance-based bonus program three times per year.
  • Tuition Reimbursement up to 70% and Professional Development up to 100%
  • Candidate Referral Program
  • Business Casual dress code (includes jeans)
  • SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process.

    We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact : tacanada

    To further explore this opportunity, please apply through our careers page on the corporate website at / careers.

    No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.


    Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

    SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

    SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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