Work in a clerical capacity for processing the assigned faxes and / or email snapshots
Meet aggressive SLA target of 1 hour for faxes and / or emails received.
Work closely with other departments within TDAF
Increase customer loyalty by participation in CEI action planning
Participate in the Summit Award program
Contribute to a positive and respectful work environment through daily interactions
Participate in the TD employee PULSE survey and action planning
Participate in individual focused Monthly Coaching
The successful candidate must possess the following :
Excellent communication skills (both written and verbal) with demonstrated ability to interact with peers, management, and other departments.
Demonstrated computer proficiency; thorough knowledge of the Microsoft Office Suite (Outlook, Word & Excel)
Ability to meet tight targets and deadlines
Accuracy in data entry with both Alpha and Numeric keystrokes
Ability to work independently as well as part of a team
Rotational Shifts : Monday-Friday : 7 : 30AM-12 : 00AM / Saturdays : 7 : 30AM-8 : 00PM & Statutory Holidays as needed
Preferred candidate already shortlisted