Windsor, ON, Canada Req #243 Friday, October 25, 2019
What is a Customer Assistant?
A customer Assistant at Tepperman's provides exceptional customer service in a friendly, professional manner to assist our customers and address concerns.
This is a fast-paced role that will challenge you and provide you with a level of true job satisfaction. We are looking for someone that loves interacting with people, enjoys the job satisfaction of solving someone's problem, and has a genuine sense of empathy and care for our customers.
Customer Assistants earn a competitive wage with the ability to earn additional incentives!
There is a comprehensive benefit plan with a Staff Discount Program, a full benefit program including Health, Dental, Vision, Paramedical, Life insurance and much more!
What would I be responsible for?
Delivering friendly, courteous and exceptional personalized customer service
Ensuring that all point of sale and payment processes are handled accurately and efficiently
Safeguarding cash on hand
Assisting in the sales process as an active participant
Promoting and selling Tepperman’s payment protection products and other services
Identifying customer related problems and business process improvements
Handling customer calls in a fast, efficient and professional manner, ensuring they are directed to the appropriate person / department successfully
Filing invoices / credit applications promptly and accurately
What requirements are we looking for?
Consistent achievement of company and personal goals for sales and key performance measures
Strong customer service and communication skills
Demonstrated problem solving abilities
Exceptional organizational skills
High selling aptitude
Open Full Time availability to reflect a retail schedule including Days, Afternoons, Weekends, and Holidays as required
Tepperman's is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves.
While we thank all applicants for their interest, only those selected for an interview will be contacted.
Pay Type Hourly