who we are Yoga is our first love, and we also make technical product for running, training and pretty much every other way you like to sweat.
You can find our stores all around the world, from Vancouver to Dubai, and places in between. Our vision is to create transformational experiences for people to live happy, healthy, fun lives and our mission is to elevate the world through the power of practice.
payments, refunds / exchanges and gift cards- You use hand held mobile devices to access and order product for our guests from our distribution and ecommerce channels- You are aware of company safety policies and procedures and you work in partnership with your team to ensure a safe workplace- You educate on your local community programs including local studios, instructors and events- You demonstrate exemplary community education in every guest interaction and you explain the "why" behind events / experiences and enroll guests in attending them- You facilitate relationships with sweat influencers in your store's community by enrolling relevant guests in our Sweat Collective program and gathering product feedback- You know all current ambassadors by name and expertise and you facilitate the introduction of ambassadors to the team and other leaders in the community- Under the direction of the Store Manager / Assistant Manager / Key Leader, you perform / complete other additional projects, duties, and assignments as required and / or by request
You are the foundation of our success as an organization. You are an expert in creating world-class guest experience in our retail stores.
You deliver this experience by connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.
You share exemplary product knowledge in every guest interaction, through education on special features, benefits, fabric properties, usage and care instructions in a way that is relevant to each unique guest, and you collect design feedback to continually elevate lululemon product design.
You leverage product resources to elevate technical product knowledge, and you share your knowledge with other members of the team to elevate the level of technical education on the floor every day.