Description de l'emploi
Laurentian Bank's digital team is on a mission : to improve financial health for Canadians.
This is an opportunity to work in a start-up team, with the resources of a banking institution. The Digital team is responsible for all things Digital for Laurentian Bank, including online, mobile, and social customer experiences.
We are looking for detail oriented, organized, go-getters and team players who are excited about what's coming next in the world of fintech, banking, and digital.
You will directly contribute to our digital banking transformation.
º Working with the digital build team to break down epics and features into their user stories and acceptance criteria.
º Represent the voice of the customer on the digital build team ensuring stories and solutions are customer centric and aligned to personas and journeys.
º Represent the business on the digital build team ensuring stories and solutions deliver business outcomes and can be measured against KPIs.
º Contribute to Digital business and functional rules by adding to, maintaining, and evangelizing our Confluence documentation
º Contribute to the development of digital capabilities within Laurentian Bank (e.g. by bringing in new tools and working practices (agile, design thinking, etc.) to the organization)
º Support the digital channel manager in developing business cases, roadmaps, and other reports and pitches to a wide variety of stakeholders, from colleagues to our CEO and board
º 3+ years of experience in a digital analyst or product owner role.
º Experience in Agile, Design Thinking / Human Centered Design
º Experience being part of a digital build team
º Banking experience is a plus
º You love problem solving to understand the root cause of an issue, and critically thinking about the best possible way forward.
Merely repeating what's been done before does not excite you
º You love codifying and documenting requirements, user stories, features - if it's not written down it doesn't exist
º You are pragmatic, knowing that a solution may have many stages throughout the lifecycle of an idea - from MVP to a long term approach
º You are very collaborative - success for your team means success for you
º You are organized, accountable, dependable, and proactive - especially in environments where you will not receive a lot of direct management
º You love clear communication, especially through good storytelling
º You have comfort with and enthusiasm for the latest and greatest workplace tools and technology
º You are passionate about transforming a traditional organization
º Team driven collaboration experience (work or extracurricular).
We welcome and encourage applications from individuals from all groups, including aboriginal, women, visible minorities, and persons with disabilities, regardless of race, ethnicity, sexual orientation, creed, family status, national origin, age and gender.