Experienced Service / Gas / HVAC Technician
Who we are :
Our RG Henderson division is the largest Food Equipment Repair in Toronto (GTA), Ontario with over 100 years dedicated to performing installations, warranty / post-warranty emergency repairs and maintenance.
We are the leader within our industry and are looking to grow our team!
What you will do :
As a Service Technician, you will install, repair, troubleshoot and preform preventative maintenance for commercial kitchen equipment at customer locations across southern Ontario.
Your role will require you to utilize your industry knowledge to service complex equipment, while providing exceptional customer service.
You will participate in on-going professional training. You will be exposed to a variety of equipment, including : holding cabinets, convection ovens, deck ovens, kettles, steamers, mixers, slicers, etc.
You will be responsible for interacting with our valued customers and our internal Service Team in a professional manner.
What you will bring :
Install, repair and troubleshoot commercial kitchen equipment
Consult customer and / or refer to work orders to establish nature of the equipment malfunction
Diagnose faults, analyze issues and refer to schematic diagrams to repair and / or replace equipment
Perform planned maintenance according to service calendar
Work directly with our customers at their various locations across Ontario
Maintain constant communication with service team members via phone, in-person and email
Upsell additional services to customers when possible
Report service call outcomes in our ERP system
What you will have :
5 years+ of experience as a Service Technician. Experience working in the food service industry is an asset.
Valid Gas Fitter G2 License and Master CFESA Technician Certification
Valid G Driver's License with a relatively clean driving record
Excellent communication and customer service skills with strong problem solving skills and the ability to defuse challenging situations
Strong mechanical and electrical aptitude
We offer our Service Technicians :
Comprehensive Group Benefits and Pension Program
Extended health, dental, STD, LTD (following probation), and RRSP contribution matching (after 1st year)
All technicians receive a company vehicle, specialty tools and uniforms
Training and Development Opportunities
Industry-leading OEM manufacture training for our technicians to keep up to date with industry knowledge
24 / 7 Resources and Support
Our operation is year round with no seasonal downtime
Hours are primarily standard day shift with flexible start times available and occasional on-call required
You will be part of a growing, stable organization, who is the industry leader in Canada!
Qualified candidates are invited to apply online at : https : / / rghenderson.prevueaps / jobs / .