Do you enjoy advanced troubleshooting and working in a collaborative team environment? Are you a natural born leader who wants to contribute to the success of first-
line defense associates through growth and development? Do your passions include customer service, problem solving and helping others?
Phreesia has the opportunity you've been searching for!
Who we want :
You have experience in a technical support, account management, or implementation role in the IT industry (3+ years). Your college or university degree in Information Technology has given you the tools to anticipate and solve problems with superior communication and interpersonal skills.
End-user training and project management experience make you vital to any team.
Nice to have :
What you will do :
The Resolution Specialist is the heartbeat of our organization, developing relationships with medical practices across the United States.
solving / analytical skill set to reproduce, identify root cause and document the solutions in a Phreesia knowledge-base for issues affecting our customers.
Who We Are :
At Phreesia, we’re committed to helping healthcare organizations succeed in a fast-changing landscape and we need smart, passionate people to help us do it.
Our innovative SaaS platform offers our clients a suite of applications to manage the intake process, giving them the tools to engage patients, improve efficiency, optimize staffing and enhance clinical care.
Our solutions are in all 50 states, and we check in 70 million patients a year!
Basically, what you are doing here matters and hard work does not go unnoticed. Not only does Phreesia care about our clients we also care about our employees.
We are proud to say that we have grown 40% each year and consistently continue to do so. If you crave working with driven and engaged colleagues, a structured sales process, consistent recognition, defined career path, and enjoy working in revamped new areas, this may be the right opportunity for you.
Benefits and Perks :
We strive to provide a diverse and inclusive environment and are an equal opportunity employer.