Supports delivering sales plan through effective execution of store and operational tasks.Building High Performing Teams : Participates in the hiring process by screening and scheduling interviews for candidatesResponsible for leadership tasks as delegated by the store managerProvide individual and team performance feedback and recommendations to managersCoach and reward in the moment to maximize selling potential of associatesResponsible for enforcing company policy, ensures a safe work environment, free of harassment or unlawful discriminationSupport onboarding and continued training of sales associates Selling Effectiveness : Lead and model the selling and customer experience standardsLead selling efforts to meet selling goals during scheduled shiftsEnsure associates consistently execute to the selling modelDisplay knowledge of product, company policies and store strategiesSet the direction and goals for the day / shift when associates arrive for workBuild highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mailAssist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)Ensure associates receive scheduled breaks and meal periods (per state specific guidelines) Telling The Brand Story : Support replenishment activities that keep the store full and abundantAssist with floorsets, window changes, visual presentations, signage placement, etc.
as directedExecute visual standards and maintain a safe, inviting store appearance Operational Excellence : Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive when assigned as manager on dutyAct as the manager on duty, when scheduled, to address customer service, vendor or maintenance issuesResponsible for communicating any issues during opening / closing shifts to the store managerMaintain policies and proceduresLead operational teams*Incorporate Loss Prevention and safety messages into daily operations *Note : The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.
Building High Performing Teams :
Selling Effectiveness :
Telling The Brand Story :
Operational Excellence :