Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
243 Consumers Road, Toronto, Ontario, M2J 4W8
The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.
Why is this role important?
We are a leader in retail and pharmacy. Well-known and convenient, with an extensive store network servicing the needs of Canadians.
We are a Canadian success story of 50 years, created by recognizing needs, building relationships, and focusing on doing what’s needed for our patients and customers.
Shoppers Drug Mart is one of the most recognized and trusted names in Canadian retailing, with over 1,200 Shoppers Drug Mart and Pharmaprix stores in each province and three territories.
We are one of the most convenient retailers in Canada, proudly serving Canadians who believe being healthy means looking and feeling good.
Shoppers Drug Mart is committed to providing superior support to our Associates and their teams so that they can focus on serving our patients and customers.
As the Pharmacy workflow and systems are evolving to maintain superior care to our patients, this team is an integral part of supporting the store teams as they endeavor to adopt the changes being implemented.
We are hiring : Pharmacy Enhanced Support Customer Service Specialist (6 Month Contract Position)
Reporting directly to the Lead, Pharmacy Enhanced Support, you will respond to telephone and email inquiries from the stores regarding various Pharmacy systems.
You will be the first level of contact for stores and ensure that any presented issues are either resolved or a plan of action is clearly communicated on how resolution will be reached.
What You’ll Do :
This position requires a demonstrated level of initiative and judgment in order to organize and prioritize tasks, workload, and projects.
Superior communication, courtesy, diplomacy, and problem solving are required in dealing with the stores and colleagues.
What You’ll Need :
At Shoppers Drug Mart, we have always remained true to our belief that the root of our success lies with our people. We pride ourselves on providing more ways to care about our patients, customers and community.
We offer unique work, and the benefits you would expect from a large corporation, all with a smaller company feel, as well as :
How You’ll Succeed :
At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct it reinforces what our customers and stakeholders expect of us.
Employment Type : Full time
Type of Role :
Temporary (Fixed Term)
Type of Contract : Fixed Term
Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization.
Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
Please Note : If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.