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You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed.
You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force.
Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Be your best at Canada Life.
We are looking for a Sr. Business Consultant
This role leads consulting and implementation services to our clients within the corporate functions portfolio (HR, Finance, Corporate Properties, Translations, etc.
You will act as a trusted advisor supporting business as they evolve their technical footprint on their transformational journey to cloud and SaaS models.
KEY RESPONSIBILITIES :
Consulting & Advisory (35%)
Acts as a trusted advisor to internal clients by proactively building relationships with the business, colleagues and external stakeholders to understand business as-is state and roadmap.
Works in partnership with preferred vendors to understand product roadmaps and recommend new solutions and ideas to enhance business model.
Uses industry consulting methodologies to understand business requests / expected outcomes to translate and document them into requirements, prototypes and / or technical solutions.
Evaluates current business problems and provides advice on the applicability and usability of alternative technology products or solutions.
Leads conversations in ambiguous situations and influences discussions to guide clients to made decisions / come to resolution on outstanding items / issues.
Leads meetings to communicate technical landscape and complexities to all relevant stakeholders.
Works with businesses to identify prioritization conflicts and proposes alternative solutions or options.
Provide inputs in promoting and implementing best-practice solutions for business processes and product capabilities (CAFM, Translations, SAP HCM, SAP Financials and / or SuccessFactors).
Is actively plugged into external product communities, user groups, etc. and conducts research to develop knowledge and bring forward best practices and research ways to maximize business value for technical solutions.
Technical Collaboration & Execution : (40%)
Provides end to end technical direction and execution (analysis, design, development, configuration, testing, deployment) across various SAP on premise and cloud applications such as (SAP ECC, SuccessFactors, FieldGlass, etc.
for large-scale projects within the corporate functions portfolio.
Leads the overall analysis, scoping, estimating and planning for large / complex initiatives with the PMO.
Rationalizes and documents technology requirements that would match with proposed products / services to address stakeholder needs.
Understands the as-is situation and goals of the client and contributes to roadmap design (processes, applications, systems, new functionality, migration and conversion) as well as the appropriate operating concept based on SAP’s offerings to enhance efficiencies and the employee experience.
Works in partnership with internal colleagues and our external technical partners to investigate and research problems and provides solutions.
Fulfills operational or enhancement work requests as needed.
Works on multiple projects and meets deliverables through goal setting, time management, planning and leveraging practices and process to manage and simplify work.
Is comfortable working with ambiguity.
Transformation & Continuous Improvement (25%)
Acts as a change agent by actively promoting the review and implementation of new department technologies, methods, practices and tools to evolve corporate technology’s product and service offerings.
Proactively seeks out and recommends process, automation and system opportunities to reduce manual effort / time and decrease implementation time.
Fosters a collegial atmosphere by sharing knowledge and experience with members of the team to upskill and guide them on better ways of doing things.
Pro-actively acquires new knowledge through online learning / training, knowledge transfers, research and / or external use community to apply innovative thinking to solve problems.
Applies a high level of detail to work and consistently looks for ways to improve the quality of a product.
WORK EXPERIENCE :
Minimum of 5 years of relevant experience as Functional IT Consultant within HR, Corporate Operations or Finance.
Minimum of 5 years providing consulting on large scale ERP technical / SaaS implementations (e.g. CAFM,VMS, HCM, etc.).
Minimum 3 years experience as a senior functional analyst with SuccessFactors - analyzing, configuring, testing and documenting requirements.
Demonstrated experience working within SDLC / Agile : analysis, design, configuration, prototyping, testing deployment with cloud and on-premises applications.
Previous experience working in a vendor managed services model.
Experience working with demanding business areas, managing relationships and setting expectations.
Demonstrated ability to multi-task, juggling multiple priorities in a professional manner.
Ability to lead and collaborate remotely.
Experience with SAP activate methodology.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES :
Must have a positive, optimistic attitude- solution oriented focused on improvement.
Is a change agent, embraces and promotes change- is excited about adapting new tools and processes and assists with deployment.
Is passionate about technology, the user experience and the business, loves to learn and pass on learning to other and champions new ideas.
University degree or certification in computer science.
General knowledge of HR or Finance business processes / practices.
Demonstrated high level of personal ownership, collaborative team- work, holistic value-centric perspective, work adaptability and innovation.
Ability to work under pressure, working on multiple projects simultaneously and juggling priorities.
Knowledge of SAP Data Services, Data Integration and Data Quality
Must be open to travel
Ability to understand and debug ABAP codes would be an asset.