Counter Sales Associate I
Workday, Inc
North Bay
17h ago

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Counter Sales Representative


  • Assesses the requirements of the job.
  • Ensures stock availability as scheduled.
  • Completes the order process which includes offering pricing terms according to established margins; souring of additional products;
  • and generating sales orders.

  • He / she is also responsible for preparing small order quotes on urgent contracting jobs.
  • Offers product knowledge to customers.
  • Performs necessary product research in catalogues and on internet.
  • Offers alternative stock or non-stock items depending on specifications.
  • Processes orders to completion and verifies with a generated computer ticket to ensure acceptance of the order.
  • Confirms details of delivery according to scheduled times and commitment dates.
  • Verifies all items are available for the customer as scheduled and obtains stocking information off the system to determine causes for discrepancies.
  • Notifies Sales Representative or the Purchasing department of low stock or errors in the inventory count.
  • Overtime as required.

  • A minimum of two (2) years or more related experience in the industry
  • A valid driver’s license with a clean driver abstract is required.
  • Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services;
  • talks and acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

  • Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise;
  • can win concessions without damaging relationships; can be direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations;
  • has a good sense of timing.

  • Fluency in both French and English would be an asset.
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