Service Representative - Abbotsford/Langley/Chilliwack, BC
The Hillman Group, Inc.
Langley City, BC, Canada
4d ago

Summary :

The Service Representative provides hands-on service to Big Box Retail stores, setting up company brand displays, ensuring adequate stock levels and resolving day-to-day customer and store issues.

Essential Functions :

  • Visits designated stores weekly, merchandising inventory, sorting bins and attending to general housekeeping duties.
  • Prepares & processes new orders using company issued equipment.
  • Brings issues and discrepancies to the attention of the appointed store representative.
  • Works as liaison between designated stores and Hillman Canada head office.
  • Travel between stores in selected region.
  • Performs other tasks as assigned by management.
  • Follow the store safety rules, and work in a safe and healthy manner
  • Education :

  • 1-3 years in a retail vendor or big box environment or related experience
  • Qualifications :

  • Excellent computer skills (MS Office) specifically MS Excel and Outlook.
  • Strategic thinker, good communicator and exceptional problem solver.
  • Performs function with a sense of purpose and a degree of urgency
  • Creates a positive work environment by demonstrating and sharing functional / technical knowledge.
  • Strong interpersonal skills with an emphasis on teamwork
  • Excellent organizational, analytical and communication skills (oral & written) Core Competencies : Organizational Awareness Planning and Results Orientation Customer Focus Leadership Communication and Interpersonal Effectiveness Problem-solving and Decision-making Teamwork Creativity and Innovation Continuous Professional Development
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