Front-Office Application Support Analyst
Infotree Service Inc
Montreal, Québec, Canada
5d ago
Job Description

Reach out to me on 734-400-0958 OR

Job Title:        Front-Office Application Support Analyst
Duration:        6 Months
Location:        Montreal, QC

Business Overview:
We are currently seeking a talented front office support individual with a solid background supporting a broad suite of FX etrading applications. The individual will join the existing FX Trading Support team in Montreal, which is part of a 4 strong global Electronic Markets application support teams. We work closely with FX Traders, Sales and Middle Office personnel locally and alongside a global development team.

•    Support a complex a Global Production system architecture including the following FX eTrading and eCommerce Applications: 
    Single/Multi Dealer Platforms
    Electronic Trading
    Algorithmic Trading
    Auto hedging
    Cortex FX
    Client Distribution Platform
    Etc…

•    FIX API integration work.
•    Troubleshoot and resolve issues quickly and provide detailed and accurate reporting.
•    Perform system installs, upgrades and configuration, whilst adhering to a rigorous change management process.
•    Actively monitor systems, as well as performing periodic system checks and tests.
•    Specifying requirements for bug fixes and system enhancements.
•    Development of support tools, particularly those which automate manual checks.
•    Delivering formal and ad-hoc training to users.
•    Participate in an early (0700) and late (1900) shift, and on-call cover on a rota basis. 

•    Bachelor or Master degree in a numerate subject (Engineering, Computer Science, Math, Physics, etc…) required.
•    Minimum 3 years’ experience in Electronic Markets Application Support.
•    Strong analytic and problem solving skills.
•    Excellent verbal and written communication skills.
•    Motivated to work under own initiative whilst being a team player.
•    Strong knowledge of the FX business products and Electronic Markets.
•    Strong knowledge of SQL (SQL Server and Oracle).
•    Strong knowledge of Excel/VBA.
•    Strong knowledge of Unix/Linux systems
•    Knowledge of Networks, Market Data and messaging technologies (FIX, TCP/IP, TIBRV, MQ Series, Multicast).
•    Knowledge of scripting languages beneficial. Knowledge of C++/C# beneficial.



Additional Information

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