Collaboration Applications Analyst
Aurora Cannabis
Edmonton, Alberta, Canada
2d ago


Reporting to the Manager of IS Operations, the Collaboration Applications Analyst will develop, maintain and improve applications by evaluating business needs, analyzing and gathering requirements, and developing software systems in accordance with IT standards.


  • Provide application system support for collaboration and SaaS applications including, SharePoint, MS Teams, Skype, O365, LucicCharts, SmartSheets, and JIRA.
  • Proactively identify, catalog, prioritize application issues, then provide accurate and timely resolution of these issues while ensuring operational stability
  • Perform functional, technical, and performance testing to validate the operational stability of custom built or vendor created application systems
  • Work with business stakeholders and external vendors to resolve application system issues
  • Develop, design, maintain, and documentation for application systems, database environments, and infrastructure environments
  • Design and implement processes, procedures, scripts, templates, databases, and software components that support data quality and integrity
  • Collaborate and build a strong relationship with all member of the IT team and key business stakeholders to create and maintain reliable, efficient, and high-
  • quality application solutions

  • As required, participate in application development projects through all facets of the Software Development Lifecycle or COTS product lifecycle
  • As required, participate in infrastructure projects that may affect business applications systems to assess impact and ensure operational stability
  • Provide training to the business on various application systems and projects developed in-house and externally
  • Work closely with external vendors to develop and implement projects / systems for the business
  • Develop, configure, enhance, and support in-house built or externally developed application systems by evaluating the business need, analyzing and gathering technical requirements, and developing software systems in accordance with relevant IT standards
  • Work with the IT team to evaluate and document departmental, IT processes and procedure, and business processes and procedures, to ensure consistent support and administrative practices

  • Knowledge of the cannabis industry considered a strong asset
  • Bachelor’s degree or diploma in Computer Science or a related discipline
  • 5-10 years’ experience in application development and system analysis
  • Minimum of 5 years of analysis, design, and toolset experience pertinent to project engagement
  • Strong understanding and experience with IT operational process frameworks
  • Broad knowledge of computer systems technology, programming, design techniques, and various Software Development Lifecyle methodologies
  • Experience with O365 suite including SharePoint and Team.
  • Knowledge of the enterprise-level organizational support
  • Broad infrastructure-level knowledge (networking, firewalls, etc.)
  • Apply
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