French / English - Bilingual Customer Service Representative job openings in Markham, ON Our client located in Markham, ON, is currently looking for inbound Bilingual Customer Service Representatives to join their busy and growing team! The roles supports across Canada and therefore requires exceptional communication in both official languages from a spoken and written capacity to have business conversations.
This is a full time, 6 month+ temporary contract position with the working hours being 9am and 5pm, Monday to Friday, no evenings, weekends or sales to the role.
lease note there is possibility to extend or permanency down the road as well. Key responsibilities for these Bilingual Customer Service Representative job openings in Markham, ON may include, but are not limited to : -
Respond to calls in both English and French ensuring they are dealt with in a timely and professional manner - Follow up calls if missing information or details required -
Respond to email inquiries whether questions, concerns, orders etc. - Utilize computer technology to make changes, updates, track calls and detail conversations -
Keep records of customer interactions and transactions - Order entry - detailed and accurate processing required Minimum Qualifications for these Bilingual Customer Service Representative job openings in Markham, ON are as follows : -
At least 6 mths+ business experience, preference to office or call center but also open to retail and hospitality experience -
Fully bilingual in French and English, both written and spoken which will both be assessed - Strong technical skills including strong data entry processing and the ability to learn new systems quickly -
Ability to learn quickly and work in a busy, fast paced and dynamic environment. If you are interested in the Bilingual Customer Service Representative job opening in Markham, ON and meet the minimum qualifications, please submit your resume right away as the client would like to have the new hire join the team immediately.
We thank all applicants for their interest in the position, however only those candidates that meet the qualifications will be contacted.