Cloud Analyst, Technical Services
Swoop
Calgary, AB
10d ago

Life at Swoop.

When you work for Swoop, you’re a part of an entrepreneurial startup where nimble, bold, collaborative and digitally-focused are just a few of the words we use to summarize how we roll.

Swoop is a wholly owned subsidiary of the WestJet Group (TSX : WJA) but make no mistake, we march to the beat of our own drum.

At Swoop, our day-to-day operations are vastly different and deliberately separate, but carefully aligned to complement the big picture strategy of the group.

Posting Open Date : 10 / 10 / 2018

Posting Close Date : 10 / 23 / 2018 (Please note the posting will close at 11 : 59pm)

The Senior Cloud Analyst will play an integral part in the design, development, and operation of the Swoop Cloud presence.

This role will be responsible for the planning, implementation, and operational process development to assist in Swoop’s continued growth in the Cloud.

Working with the rest of the Technical Service Team and the Enterprise Solutions Architect, the Cloud Analyst will meet with other application support groups to implement and support the various application workloads in the Swoop Cloud environment.

Our environment is a startup and fast-paced which means timelines are tight and cross-functional collaboration is vital.

At Swoop we work hard and we work together, wearing many hats, and assuming additional responsibilities when required. Proactive, self-

starters who never shy away from a challenge and can juggle multiple priorities, fast-paced projects and tight timelines are sure to thrive at Swoop.

Key Responsibilities :

  • Contribute to the development of Azure Public Cloud provider standards and best practices. Develop and maintain a strong set of guard rails in the Cloud environments to ensure Swoop’s information is kept safe and secure.
  • Build out and expand on our infrastructure as Code as it pertains to our Cloud environments.
  • Create runbooks / operational processes for the upkeep of our Cloud infrastructure.
  • Collaborate with application teams to build / revise / refactor applications within Azure.
  • Represent the Technical Services Team with other technical and non-technical teams including Leaders, Senior Leaders, and Heads of Depts.
  • Provide mentorship to other members of the Technical Services Team as well as members of the Business Transformation Solutions Teams on the best practices within the Cloud
  • Implement best practices, solutions, and operational support for management of 3rd party META partners facilitating their use of the Swoop’s Cloud infrastructure within safe and responsible parameters.
  • Other tasks as required
  • Professional Experience / Qualifications :

  • Minimum of 10 (ten) or more years of professional experience
  • Strong working knowledge of Cloud best practices
  • Strong analytical and problem-solving skills combined with a positive attitude, taking a team based approach
  • Excellent written and verbal communication skills
  • Expertise in building large distributed systems
  • Expertise in supporting highly available applications
  • Developing and maintaining business continuity and disaster recovery processes
  • Expertise with enterprise monitoring tools
  • Experience with databases (relational and NoSQL)
  • Experience supporting / building applications in Azure
  • Agile and innovative individual, able to manage in an environment of change and ambiguity to help us take bold and strategic moves in this rapidly evolving commercial environment
  • Excellent problem solver with the ability to analyze and prioritize to meet business objectives
  • Collaborative team player with superior influencing skills, who builds relationships easily across various stakeholder groups to move initiatives forward
  • Knowledge of the following would be an asset :

  • DevOps, agile development, and Cloud operations support processes
  • Experience with infrastructure as Code using any of the following, Python / Cloud Formation Templates / Terraform / VSTS / Ansible / PowerShell, etc.
  • Experience supporting / building applications in Azure
  • Strong presentation skills
  • Education

  • A degree is desired, with a preference for Technology or similar focus.
  • Recognized Diploma at either a College / Technical School
  • What about the Benjamin’s?

    At Swoop, we’re committed to offering a fair and competitive total compensation package that starts with a solid base salary, and complemented by perks like performance based profit sharing, a company-

    matched share purchase plan, flexible group benefits and of course, flight privileges.

    We celebrate differences and diversity.

    Swoop is an equal-opportunity employer, and our workplace culture is one where diversity and differences are embraced, appreciated and celebrated.

    We do not discriminate based upon race, religion, colour, national or ethnic origin, sex, sexual orientation, gender, gender identity, gender expressions, transgender status, marital or family status, disability, age or convictions for which a pardon has been granted.

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